NexlintoShift Lead
Company : Five Guys
Location : Collingswood, NJ, 08108
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
An effective Shift Lead at Five Guys demonstrates strong communication, adaptability, and the ability to motivate a diverse team under pressure. Being hands-on with daily operations, showing accountability, and maintaining high standards in food quality and customer service are crucial for success in this role.
Working as a Shift Lead at Five Guys offers valuable mentorship, real-time feedback, and exposure to operational leadership. This experience develops skills in team supervision and performance tracking, creating a solid foundation for advancing into higher management positions within the restaurant industry.
Daily tasks include managing crew assignments, ensuring food safety standards, resolving guest issues promptly, and overseeing store cleanliness. A Shift Lead also supports opening and closing procedures while fostering a positive team atmosphere to maintain productivity during each shift.
Shift Leads in Collingswood typically earn starting wages around $19/hour plus tips and bonuses. This compensation aligns well with regional standards for food service leadership roles, balancing competitive pay with benefits like free meals and comprehensive healthcare options.
Local hiring trends indicate steady demand for Shift Leads at fast-food chains like Five Guys in Collingswood. The area's bustling food service sector and team-focused culture contribute to consistent openings, especially for candidates eager to grow within the company.
Five Guys emphasizes a fun, supportive work environment with team-oriented culture and weekly secret shopper bonuses. Their approach to mentorship and real-time feedback sets them apart, offering Shift Leads a chance to enhance leadership skills while enjoying tangible rewards.
The role encourages continuous learning and initiative-taking, opening pathways for promotion within the company. With structured performance reviews and leadership training, Shift Leads gain experience that translates well into broader hospitality management roles.
Prospective applicants should account for commute times within the South Jersey area, competition levels from neighboring towns, and regional labor market conditions. Understanding these elements helps tailor job searches and expectations for Shift Lead roles in this locality.
Five Guys provides Shift Leads with tools like bonus incentives, free meals, and a clear framework for coaching team members. This support encourages maintaining food quality, cleanliness, and customer service excellence throughout each shift.
Yes, Five Guys provides comprehensive benefits including medical, dental, vision, and 401(k) options, alongside a lively work atmosphere. These perks help Shift Leads balance their professional duties with personal wellness and financial security.