Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Bay Village's automotive service sector shows steady demand for assistant managers skilled in oil change operations. While local shops value hands-on leadership, candidates with customer service and team supervision experience find better chances amid moderate competition in this suburban market.
In Ohio, safety protocols for automotive shops emphasize environmental compliance and worker protection. Assistant managers in Bay Village should be familiar with state vehicle maintenance standards and local waste disposal rules to ensure smooth daily operations and regulatory adherence.
Beyond technical oil change expertise, an assistant manager excels by coordinating workflow, mentoring staff, and resolving customer issues swiftly. Leadership qualities combined with operational oversight set this role apart, driving both team productivity and high service standards.
This position often serves as a stepping stone to shop management or regional supervisory roles. Gaining leadership experience and technical know-how at Driven Brands can fast-track advancement, opening doors to higher responsibility and enhanced compensation.
This role is uniquely hands-on, blending direct vehicle servicing with people management and operational duties. Unlike broader maintenance managers, it requires balancing technical tasks like oil and filter changes alongside coaching team members in a fast-paced shop.
Driven Brands provides paid training, competitive hourly wages plus bonuses, and employee benefits including free oil changes. Health insurance options and 401(k) matching enhance job attractiveness, making it appealing for those seeking stability and growth in automotive careers.
Driven Brands values energetic leaders with a customer-first mindset, capable of motivating teams while maintaining safety and quality standards. Demonstrated ability to manage workflows efficiently and foster a productive environment is key for success in this role.
In Bay Village, assistant managers in oil change shops generally earn between $16 to $22 per hour, depending on experience. Driven Brands typically offers competitive wages augmented by performance bonuses, reflecting local market conditions and job responsibilities.
Physical endurance is crucial since the role involves lifting up to 50 pounds, moving around service pits, and standing for long shifts in variable temperatures. Candidates must be prepared for these demands to maintain efficiency and safety during busy service periods.