NexlintoShift Lead
Company : Five Guys
Location : Bloomingdale, IL, 60108
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership with a strong focus on team mentorship and food quality. Unlike some fast-food spots in Bloomingdale, this role offers weekly secret shopper bonuses and a comprehensive benefits package, making it a competitive choice for shift leads seeking growth and rewards.
Shift Leads at Five Guys often transition into higher management roles by gaining experience in team supervision, operations, and customer service. The company supports internal promotions, providing mentorship and real-time feedback ideal for ambitious leaders aiming to advance locally.
Effective communication, quick decision-making under pressure, and motivating diverse teams are essential. Given Bloomingdale’s competitive food service scene, Shift Leads who excel in maintaining food safety and cleanliness standards while fostering positive team dynamics gain a distinct advantage.
Yes, Five Guys provides free meals during every shift, weekly secret shopper bonuses, and a supportive team culture. These extras, combined with competitive base pay and access to comprehensive benefits, make their Shift Lead positions appealing in the local job market.
Bloomingdale’s demand for restaurant leadership is fairly high, but Five Guys maintains selective hiring to ensure quality management. Candidates with previous leadership experience and a commitment to customer service typically have better chances in this active local market.
Shift Leads at Five Guys in Bloomingdale start around $19.00 per hour, plus tips and bonuses. This rate aligns well with regional standards for fast-food management roles, often exceeding typical entry-level supervisory wages in the Illinois suburbs.
During later shifts, Shift Leads often manage team fatigue, ensure consistent food quality under pressure, and handle unexpected guest issues. Balancing operational tasks with team morale is critical to maintaining smooth service during these demanding hours.
Five Guys values proactive problem solvers who inspire teamwork and uphold high standards for food safety and cleanliness. A Shift Lead should be adaptable, communicative, and capable of motivating staff to exceed customer service expectations.
This role offers hands-on experience in supervising shifts, training employees, and handling daily operations—skills essential for advancing into store management. The mentorship and performance feedback provided create a solid foundation for leadership growth.
Bloomingdale’s suburban setting means most Shift Leads rely on car commutes, influencing shift start times. The community values friendly, efficient service, so leaders who understand local customer expectations and foster a positive environment thrive here.