NexlintoShift Lead
Company : Five Guys
Location : Ansonia, CT, 06401
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Ansonia emphasizes a hands-on leadership style where shift leads directly coach team members and maintain high standards. Unlike some locations, this role blends operational oversight with active guest interaction, reflecting the local culture’s appreciation for friendly, efficient service.
Shift leads in Ansonia often balance busy periods with community expectations for quality and speed. Navigating local workforce availability and maintaining cleanliness standards during peak hours can be demanding but rewarding, especially in a close-knit town setting.
Strong communication and quick decision-making are crucial, alongside the ability to motivate diverse teams. Shift leads must also ensure food safety compliance and handle customer concerns promptly, all while maintaining high-energy and a positive work environment.
Serving as a shift lead sets a foundation for advancement into restaurant management. Many progress to assistant manager or general manager roles, leveraging hands-on experience in operations, team leadership, and customer service to build a long-term career in hospitality.
Starting at $19 per hour plus tips and bonuses, Five Guys offers competitive wages for Ansonia’s market. This rate aligns well with local living costs and often surpasses similar positions in nearby towns, making it an attractive option for shift leads.
Five Guys combines a team-oriented culture with tangible rewards like secret shopper bonuses and free meals. This blend of financial incentives and supportive environment distinguishes it from many typical shift lead roles in nearby fast-food chains.
Yes, Five Guys offers real-time feedback and structured mentorship for shift leads, focusing on leadership skills and operational excellence. This approach helps team members adapt quickly and grow professionally within the company.
Shift leads oversee crew assignments, maintain food safety, and ensure store readiness. They also actively support opening and closing procedures, making real-time adjustments to sustain high standards throughout the shift.
Local job seekers often use these phrases to find immediate openings with convenient commutes. Given Ansonia’s community size, proximity and company reputation, these searches help candidates quickly identify promising shift lead opportunities nearby.
The role builds adaptability and leadership skills across different shift dynamics, including varied customer flow and staffing patterns. Experience gained here equips individuals to handle off-peak or overnight shifts efficiently, broadening their scheduling flexibility.