NexlintoShift Lead
Company : Five Guys
Location : Jordan, MN, 55352
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Jordan, MN emphasizes team mentorship, hands-on leadership, and a supportive culture. Unlike some fast food chains, shift leads here get direct involvement in coaching and operational decisions, fostering a unique growth path toward management within a community-focused environment.
Strong communication, adaptability, and a positive attitude are crucial. Even without formal management background, demonstrating accountability, motivating teammates, and handling guest concerns efficiently can set a Shift apart and open doors for advancement.
While formal certifications are not always mandatory, food safety training and customer service credentials highly boost your profile. In Jordan, MN, employers also value hands-on experience in fast-paced settings and leadership capabilities that ensure smooth shift operations.
Jordan’s smaller size means shifts often require multitasking and deep community connection. Competition may be less intense than Minneapolis, but maintaining high service standards and adapting to local customer preferences remain key hurdles.
Starting pay is competitive at $19.00/hour, with additional income from tips and weekly secret shopper bonuses. This compensation package aligns well with local standards for leadership roles in fast-food, making it financially attractive.
Five Guys' Shift Leads are deeply involved in team coaching, quality control, and guest relations beyond just supervision. This role blends operational oversight with active mentorship, creating a dynamic leadership experience unlike more routine shift lead roles.
Starting as a Shift opens pathways to assistant management and beyond, supported by real-time feedback and mentorship. Five Guys encourages internal promotions, particularly for those who consistently drive team success and operational excellence.
Yes, besides competitive pay, Five Guys offers free meals on shifts, a team-oriented environment, and benefits including health coverage and 401(k), which are relatively rare in fast-food shift lead positions locally.
Dependability, enthusiasm for food service, and a proactive mindset stand out. Candidates who thrive on leading by example and fostering a positive team spirit fit best, aligning with Five Guys' community and quality-driven approach.
The company integrates mentorship and ongoing performance reviews to help Shift Leads sharpen skills vital to local market demands, such as customer engagement and operational efficiency, preparing them for higher management roles within the region.