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Assistant Operations Manager

Company : Crunch Fitness

Location : Naperville, IL, 60563

Job Type : Full Time / Part Time

Date Posted : 14 February 2026

Crunch Fitness

Position Summary:

We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.

Key Responsibilities:

  • Help the General Manager in managing the daily operations and sales results.
  • Assemble, employ, mentor, and enhance an effective sales staff to drive results.
  • Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
  • Deliver exceptional service to meet the needs and ensure the happiness of members.
  • Administer scheduling, reporting, and regulatory compliance needs.
  • Participate actively in local and community marketing initiatives to drive lead generation.
  • Cultivate a positive, spirited, and collaborative environment among team members.

Qualifications:

  • Well-documented experience in sales performance and customer satisfaction.
  • Skilled in overseeing and cultivating a team's development.
  • - Skilled in effective communication, organization, and time-management techniques.
  • Exhibits a spirited, dynamic, and driven demeanor.
  • Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
  • Zeal for health and progress in the workplace.

Compensation & Benefits:

  • There is a possibility to secure a monthly bonus that exceeds $1,000
  • The Commission on personal training package sales is under evaluation for potential updates
  • Health benefits
  • The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
  • Benefit from a no-charge Crunch Fitness membership for free
  • An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
  • Growth potential for professionals in a rapidly proliferating company

Why Join Us:

Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.

About Us:

In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.

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Frequently Asked Questions

At Crunch Fitness in Naperville, an Assistant Operations Manager leads by mentoring sales staff, coordinating club operations, and fostering a collaborative atmosphere. This position emphasizes energizing the team to drive membership growth while balancing operational efficiency within a fast-paced fitness environment.

Key competencies include adeptness in sales strategy, team development, time management, and communication. For fitness operations, enthusiasm for health culture and the ability to motivate staff and members alike are essential to sustaining club success and member satisfaction.

Starting as an assistant in operations opens routes toward general management, regional oversight, or specialized roles in fitness program development. Gaining experience in revenue growth, staff leadership, and community engagement can accelerate advancement within the health and wellness industry.

Naperville’s growing population and active lifestyle culture create steady demand for operations assistants, especially in health and fitness. Compared to larger cities, there’s often less competition but a strong emphasis on community ties and personalized member service.

Given Naperville’s suburban layout, proximity to Crunch Fitness locations is often prioritized by candidates to reduce commute times. Flexible scheduling, including evening and weekend shifts, also plays a role in balancing travel and work-life demands.

Crunch Fitness promotes a spirited and inclusive atmosphere, empowering assistant operations managers to not only oversee processes but also cultivate a fun, motivational environment. This cultural focus shapes leadership styles toward energetic team building and member engagement.

Crunch combines operational rigor with entertainment-driven fitness, requiring managers to balance sales targets with creative local marketing and member experience initiatives. This dual focus sets it apart from more traditional gym management roles.

Typical salaries for this role in Naperville range from $50,000 to $65,000 annually, with performance bonuses potentially exceeding $1,000 monthly. Compensation often includes health benefits and perks like free gym membership, reflecting industry standards locally.

Community engagement is vital; assistant managers actively participate in local marketing to increase leads and membership. This involvement strengthens club visibility and fosters relationships that support revenue growth and brand loyalty.

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