Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Conyers offers a unique blend of hands-on shift leadership with a strong emphasis on team culture and growth opportunities. Unlike many spots, it pairs competitive pay with bonuses and comprehensive benefits, fostering a supportive environment ideal for those aiming to build a management career in a fast-paced setting.
A Shift Lead at Five Guys actively shapes the shift by assigning tasks, mentoring crew members, and maintaining high food quality and safety standards. This role is pivotal for nurturing a positive atmosphere, ensuring smooth workflows, and delivering exceptional guest experiences that directly impact the store’s success.
Success hinges on exceptional communication skills, adaptability, and a knack for motivating diverse teams under pressure. Dependability and a proactive mindset are also vital, as Shift Leads must uphold operational excellence while fostering a collaborative and energetic work environment.
While Five Guys values general food safety knowledge, Conyers employers often prefer candidates with up-to-date ServSafe certification or equivalent. This ensures compliance with Georgia’s health regulations, enhancing team safety and customer trust within the local restaurant industry.
Conyers’ growing dining scene means moderate competition for Shift Lead roles, with demand rising for candidates who demonstrate leadership experience and customer service excellence. Local job seekers benefit from highlighting flexibility, team-building skills, and prior fast-food supervisory experience.
Starting wages for Shift Leads at Five Guys in Conyers begin at $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This compensation package is competitive locally and reflects the role’s responsibilities, with added perks like free meals and potential for advancement.
Five Guys’ fast-paced environment demands quick decision-making and multitasking under pressure. Shift Leads must balance operational duties with team mentorship while maintaining stringent food quality and cleanliness standards—making adaptability and leadership under stress especially important.
Many Shift Leads leverage this role as a springboard into restaurant management, benefiting from ongoing mentorship and performance reviews. Success here can open doors to assistant manager or store manager roles within Five Guys’ expanding footprint, particularly in the Georgia market.
The company emphasizes a fun, team-oriented atmosphere where Shift Leads are encouraged to lead by example and foster positivity. This culture supports employee engagement and retention, making shifts more rewarding and helping maintain high service and quality standards.
Five Guys is recognized locally for offering stable pay, growth potential, and a supportive environment—key factors job seekers prioritize. Its reputation for valuing shift supervisors and providing tangible rewards like bonuses and benefits makes it a top choice for Conyers residents.