Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Glen Ellyn's growing business environment means Assistant Operations Manager positions are moderately competitive, with many candidates bringing sales and team leadership experience. Networking locally and demonstrating community engagement can help you stand out in this Illinois suburban job market.
While not mandatory, certifications like Lean Six Sigma or PMP often enhance prospects for operations roles around Glen Ellyn. Employers value candidates with formal project management or process improvement credentials, especially in fitness or service-driven companies like Crunch Fitness.
Emphasize your leadership in sales strategy, staff development, and operational efficiency. Strong communication, organizational agility, and a passion for customer experience are highly sought after traits for assistant managers focusing on gym or fitness operations.
This role commonly leads to General Manager or Regional Manager positions within operations. Demonstrating success in driving member acquisition and team mentorship at Crunch Fitness can accelerate your promotion track in this expanding fitness brand.
Expect a mix of sales oversight, staff coaching, member engagement, and ensuring compliance with operational standards. Balancing administrative duties with motivating your team and creating a positive gym atmosphere is key to daily success.
Crunch Fitness fosters growth by offering mentorship, performance bonuses, and opportunities to lead community marketing efforts. Their culture of enthusiasm and inclusivity helps assistant managers develop leadership skills within a fast-growing national fitness network.
Assistant Operations Managers play a critical role in shaping member experiences through team training, personal service, and implementing feedback. Their leadership directly impacts retention and the club’s reputation within the Glen Ellyn community.
Assistant Operations Managers in Glen Ellyn typically earn between $48,000 and $58,000 annually, with potential monthly bonuses exceeding $1,000 at Crunch Fitness. Compensation also includes health benefits, a 401(k) program, and complimentary gym membership.
Targets often focus on new member acquisition, personal training package sales, and driving local outreach program participation. Success in these areas supports revenue growth and can lead to commission opportunities and performance bonuses.
Yes, the role involves a Friday through Tuesday rotation, including evenings and weekends. This schedule aligns with peak gym hours to ensure leadership presence during high member traffic periods.