NexlintoField Service Technician
Company : Stryker
Location : Middletown, NJ, 07748
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
Field Service Technicians working in Middletown often face urgent equipment malfunctions requiring rapid troubleshooting onsite. They must quickly diagnose issues, manage biohazard safety protocols, and restore functionality to critical medical devices, ensuring minimal downtime in healthcare settings. This agility is vital given the fast-paced hospital environment.
Certifications like Certified Biomedical Equipment Technician (CBET) or medical device-specific credentials enhance credibility for Field Service Technicians around Middletown, NJ. These credentials demonstrate proficiency in medical equipment maintenance and regulatory compliance, crucial for employers like Stryker who emphasize patient safety and HIPAA adherence.
The healthcare sector around Middletown has a steady demand for skilled Field Service Technicians, particularly those experienced with biomedical devices. Growth in medical technology firms and hospitals contributes to regular hiring, making it a promising location for candidates looking to advance in technical support roles.
While both roles require technical aptitude, a Field Service Technician focuses on hardware installation, repair, and maintenance of medical devices. In contrast, a Field Network Technician specializes in connectivity and network troubleshooting. The former demands hands-on mechanical skills, plus knowledge of biomedical regulations and patient privacy.
Stryker emphasizes career growth across engineering and leadership tracks, offering company vehicles and comprehensive benefits. Their culture fosters independent problem-solving alongside collaboration with healthcare professionals, targeting robust customer relationships beyond basic technical support common in the industry.
Technicians at Stryker must balance frequent travel with maintaining meticulous documentation and adhering to strict safety standards, including handling biohazard materials. Managing diverse equipment types while ensuring HIPAA compliance and coordinating with sales teams adds complexity not always present in smaller organizations.
Field Service Technicians in Middletown generally earn between $55,000 and $75,000 annually, depending on experience and certifications. Those working with medical devices, like at Stryker, may see compensation adjusted for overtime and travel, reflecting the technical demands and regulatory expertise required.
Entry-level roles welcome candidates with a high school diploma and technical enthusiasm, offering on-the-job training in device troubleshooting and maintenance. Positions often start with assisting seasoned technicians, gradually building skills in interpreting schematics and mastering healthcare compliance essentials.
Daily duties include traveling to hospitals for installations or repairs, diagnosing technical problems, ensuring equipment safety, and documenting service activities thoroughly. Interaction with healthcare staff is constant, requiring both technical expertise and interpersonal skills to support patient care effectively.
Middletown's proximity to major medical centers creates moderate competition for Field Service Technician roles, with employers favoring candidates who combine biomedical experience and strong customer service. Compared to urban hubs, this area offers balanced demand with opportunities for technicians seeking less congested job markets.