Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness blends fitness with fun, so the Assistant Operations Manager role here uniquely balances operational leadership with cultivating an energetic, community-focused atmosphere in San Gabriel, CA. This contrasts with more traditional gyms where the focus might be solely on operations without as much emphasis on local outreach and member engagement.
Success in this role hinges on strong communication, team mentorship, and the ability to inspire a collaborative environment. Candidates should demonstrate a spirited approach to driving sales performance while managing staff development effectively in fast-paced settings like Crunch Fitness.
Assistant Operations Managers focus on strategic sales growth, team leadership, and customer experience, whereas Administrative Operations Assistants primarily handle scheduling, compliance, and reporting. The former requires dynamic decision-making and community engagement skills, especially critical in a high-energy gym setting.
Local challenges include balancing peak member traffic with staffing needs, adapting to community health trends, and competing with nearby fitness centers. Additionally, managing evening and weekend shifts on a Friday-Tuesday rotation requires flexibility to maintain smooth operations.
While no specific certifications are mandated, having credentials in fitness management, sales training, or health and safety compliance can enhance candidacy. Local employers like Crunch Fitness value experience that aligns with California's regulatory standards and community engagement practices.
Typical salaries for this role hover between $50,000 and $65,000 annually, with opportunities for monthly bonuses exceeding $1,000. Additional perks often include health benefits, 401(k) plans, and complimentary gym memberships, reflecting competitive compensation in the local fitness industry.
Crunch Fitness encourages growth through hands-on leadership experiences, sales performance incentives, and a culture emphasizing passion and fun. AGMs gain exposure to diverse operational facets, preparing them for senior roles as the company expands its network throughout California and nationwide.
Beyond traditional operations, Crunch's Assistant Operations Managers actively participate in community marketing and local outreach, aiming to boost membership organically. They also focus heavily on team spirit and member satisfaction, aligning with the company’s vibrant, inclusive brand identity.
Flexibility is key, with shifts typically spanning Friday through Tuesday, including evenings and weekends. This schedule accommodates high member utilization times, ensuring leadership presence during peak operational hours to optimize sales and service delivery.
The role emphasizes personalized service through staff coaching and proactive problem-solving, ensuring members feel valued. By fostering a spirited team environment and leveraging local marketing, Crunch creates a fitness space that’s both supportive and engaging for its San Gabriel clientele.