NexlintoShift Lead
Company : Five Guys
Location : Olathe, KS, 66061
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Olathe, Shift Leads start with a competitive base salary of $19.00 per hour, plus tips and bonuses. The weekly secret shopper bonus shared among the shift team further enhances your earning potential, making this role financially rewarding in the local restaurant market.
Effective Shift Leads at Five Guys demonstrate strong communication skills, high energy, and an ability to motivate diverse teams. They lead by example, maintain food quality standards, and foster a positive work culture, essential for thriving in high-demand, fast-service settings.
Taking on a Shift Lead role hones skills in team supervision, operational oversight, and customer service excellence. These responsibilities develop core managerial competencies, offering a practical path to higher leadership roles within the restaurant sector.
While formal certifications aren’t mandatory, knowledge of food safety protocols and leadership training can boost performance. In Olathe’s competitive market, having a solid grasp of health standards and team coaching techniques is highly advantageous.
Olathe's restaurant scene is growing, increasing demand for skilled Shift Leads. Applicants should prepare to demonstrate leadership experience and adaptability, as competition favors candidates who can maintain high service and operational standards under pressure.
Five Guys emphasizes a team-oriented, fun work environment where Shift Leads actively mentor staff and uphold quality and cleanliness. This culture requires leaders to balance operational duties with fostering positive morale, ensuring both guest satisfaction and employee engagement.
Shift Leads at Five Guys gain access to mentorship, real-time feedback, and structured performance reviews that support career progression. The company culture encourages internal promotions, allowing motivated leaders to climb into management roles efficiently.
Shift Leads must coordinate crew assignments, handle guest issues promptly, and ensure food safety compliance while maintaining store readiness. Balancing these tasks in a fast-paced environment demands strong multitasking and problem-solving abilities.
Shift Leads track operational KPIs such as service speed, cleanliness, and customer feedback to identify improvement areas. Managing these metrics ensures the location meets corporate standards and delivers a consistently positive guest experience.
Yes, Five Guys provides free meals during every shift, which supports employee satisfaction and energy levels. This perk enhances the work environment, keeping Shift Leads and their teams motivated throughout busy service periods.