NexlintoShift Lead
Company : Five Guys
Location : Ashland City, TN, 37015
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Ashland City, the Shift Lead is deeply involved in hands-on coaching and real-time team motivation, shaping a positive environment while ensuring operational excellence. Unlike generic supervisory jobs, this role blends leadership with active participation in daily tasks, emphasizing high standards in food quality and guest service.
A Shift Lead at Five Guys directly impacts guest satisfaction by swiftly addressing concerns, maintaining store cleanliness, and guiding team members to uphold food safety and quality. Their leadership sets the tone for service pace and team morale, which translates into memorable visits for customers in Ashland City.
Strong communication skills, previous leadership experience in busy environments, and a proactive attitude are key. Candidates who thrive are dependable, adaptable, and passionate about coaching others, ensuring smooth operations and an upbeat workplace culture.
Ashland City, with its growing food service market, shows steady demand for Shift Leads, often reflecting a competitive yet accessible job landscape. Compared to larger metro areas, the competition is moderate, allowing motivated applicants better chances for advancement.
Given Ashland City's relatively moderate living expenses, the $19 per hour base at Five Guys offers a solid wage. This pay scale aligns well with local standards, making the position financially attractive for those seeking leadership roles in restaurant operations.
Five Guys offers weekly secret shopper bonuses shared among shift teams, free meals every shift, and a comprehensive benefits package including medical and 401(k) plans. These offerings foster a supportive and growth-focused atmosphere distinct from many restaurant chains.
Absolutely, this role is designed as a critical pathway toward long-term management careers. It combines practical leadership experience with mentorship and performance feedback, preparing individuals for higher responsibilities within the company’s structure.
Five Guys emphasizes leadership by example, encouraging Shift Leads to actively manage crew tasks and uphold food safety and cleanliness protocols. Real-time feedback and team incentives like bonuses help maintain motivation and operational excellence during peak shifts.
Shift Leads encounter dynamic issues such as quick problem-solving with guest concerns, balancing team assignments, and ensuring consistent food quality under pressure. Preparation involves strong communication skills, adaptability, and a commitment to fostering a cooperative team environment.