Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Jenkintown's growing fitness industry, including brands like Crunch Fitness, has increased demand for assistant operations managers. Local competition remains moderate, but candidates with strong sales and team leadership skills tend to stand out in this market focused on community engagement and member satisfaction.
While no strict certifications are mandated, having credentials in fitness management, sales, or customer service excellence can enhance your application. Local employers often value demonstrated experience in team development and compliance oversight within fitness or hospitality sectors.
Proficiency in sales strategy, staff mentorship, and operational reporting is crucial. Additionally, strong communication and scheduling abilities help maintain smooth daily operations, while fostering a positive team environment is key to member retention in fitness clubs.
This role offers hands-on leadership experience, exposure to revenue-driving initiatives, and staff development responsibilities. Success here can pave the way towards general manager positions or regional operations roles, especially in a rapidly expanding company like Crunch Fitness.
Daily tasks include coordinating club activities, managing membership sales targets, overseeing team schedules, ensuring compliance with health regulations, and engaging in community marketing to attract new clients, all while maintaining exceptional member service standards.
Crunch Fitness blends serious training with a fun, inclusive atmosphere, emphasizing team camaraderie and member engagement. The role here uniquely combines sales leadership with creative outreach and offers perks like free gym membership, fostering a vibrant work environment.
Balancing sales growth with maintaining high member satisfaction can be demanding, especially during peak hours and community events. Flexibility in scheduling and proactive staff development are critical to navigating these challenges and sustaining club vitality.
Besides a competitive base salary, there is potential for monthly bonuses exceeding $1,000. Commission on personal training sales is currently under review, complemented by health benefits, a 401(k) plan after one year, and complimentary gym access, creating a well-rounded package.
Crunch Fitness fosters a dynamic environment encouraging professional growth through mentorship and hands-on experience in sales and operations. While formal training programs may vary by location, the culture emphasizes continuous development and team collaboration.