NexlintoShift Lead
Company : Five Guys
Location : Canonsburg, PA, 15317
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Canonsburg manages crew energy by setting clear expectations and offering real-time coaching, ensuring high food quality and service standards even during peak times. This hands-on approach fosters teamwork while maintaining efficient shift flow.
Starting as a Shift Lead opens doors to managerial roles within food service, especially at companies like Five Guys that emphasize mentorship and growth. Developing leadership, operational skills, and customer service expertise paves the way for higher responsibility and promotions.
A successful Shift Lead excels in communication, team coordination, and problem-solving under pressure. They proactively manage shift logistics, uphold food safety, and handle guest concerns, demonstrating accountability and leadership beyond routine crew tasks.
Canonsburg's growing hospitality sector creates steady demand for Shift Leads, especially in popular chains like Five Guys. While competition exists, candidates with prior leadership experience and strong customer service skills tend to stand out in this market.
Most Shift Leads in Canonsburg benefit from accessible roadways and public transit options, but shift timings might require flexible commuting plans. Candidates often consider proximity or carpooling to balance early or late shifts effectively.
Five Guys in Canonsburg emphasizes a close-knit, team-focused culture where Shift Leads also act as mentors and morale boosters. Local guest preferences and community events may also influence shift priorities and customer interaction styles.
With starting pay at $19.00/hour plus tips and bonuses, Five Guys offers a competitive compensation package. This rate often surpasses or matches other fast-food leadership positions locally, making it appealing for candidates seeking growth and financial reward.
The role at Five Guys combines hands-on leadership with a supportive environment that values team collaboration and continuous feedback. The inclusion of benefits like free meals, bonuses, and comprehensive insurance also enhances job satisfaction.
Five Guys looks for dependable, energetic individuals who thrive under pressure and embrace learning. Strong communication, accountability, and a passion for quality food service are key traits that help Shift Leads succeed and grow.
Shift Leads often navigate varying schedules including early mornings or evenings, which can impact personal time. However, Five Guys' team-oriented culture and shift flexibility help employees maintain balance while meeting operational needs.