NexlintoShift Lead
Company : Five Guys
Location : Kennesaw, GA, 30152
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership, fostering a team culture focused on food quality and guest experience. In Kennesaw, this role blends fast-paced operations with local customer expectations, offering unique growth opportunities not always found in comparable positions at other chains.
Effective communication, adaptability, and a proactive approach to team motivation stand out. Given Kennesaw's dynamic environment, a shift lead must balance operational oversight with fostering positivity and accountability among diverse team members.
Starting as a shift lead opens pathways toward store management and regional leadership. Five Guys supports internal promotions, and excelling in Kennesaw’s competitive market can accelerate advancement through mentorship and performance reviews.
A shift lead uniquely balances direct crew supervision with daily shift management, focusing on real-time operational flow and customer satisfaction. Unlike broader operations leads, this role zeroes in on immediate team coordination and quality control during assigned shifts.
Kennesaw’s growing foodservice sector means moderate competition for shift lead roles, especially at popular chains like Five Guys. Proximity to Atlanta's labor market and local cost of living affect candidate availability and employer hiring strategies.
The starting base pay for this role is $19.00/hour plus tips and bonuses, which is competitive within Kennesaw but slightly higher than some neighboring cities, reflecting Five Guys' commitment to attracting motivated leaders in this region.
Shift leads at Five Guys are pivotal in shaping a positive work environment, mentoring team members, and ensuring top-notch service. In Kennesaw, this means leading by example and driving standards that align with both brand values and local customer expectations.
Peak periods require swift decision-making and effective crew coordination to maintain service speed and quality. Managing unexpected guest issues and upholding cleanliness standards simultaneously demands multitasking skills and calm leadership.
While formal certifications aren't mandatory, food safety training and prior leadership experience in fast-paced environments are highly valued. Demonstrating these qualifications can distinguish applicants in Kennesaw's competitive job market.
This position offers hands-on leadership experience, real-time operational control, and mentorship opportunities. In Kennesaw, where the restaurant industry is thriving, mastering shift management here equips candidates with skills essential for higher managerial roles.