Job Overview
The Associate Field Service Technician is responsible for supporting the installation, maintenance, inspection, and repair of equipment at customer sites. Working under the guidance of senior technicians, this role ensures equipment operates efficiently while delivering excellent customer service. This position is ideal for technically inclined individuals who are detail-oriented, dependable, and eager to develop hands-on field service experience.
Key Responsibilities:
- Assist with installation, troubleshooting, maintenance, and repair of equipment at client locations
- Perform routine inspections and preventive maintenance tasks
- Diagnose technical issues and escalate complex problems to senior technicians
- Document service activities, parts used, and maintenance records accurately
- Ensure tools, equipment, and service vehicles are properly maintained
- Follow safety procedures, company policies, and industry standards
- Provide professional customer support and technical guidance on equipment usage
- Support inventory tracking for parts and service materials
- Travel to customer sites as required
- Perform additional duties assigned by management
Success Factors:
- Strong mechanical and technical aptitude
- Problem-solving mindset with attention to detail
- Ability to follow instructions and technical manuals
- Strong time management and organizational skills
- Positive attitude and willingness to learn
Required Skills:
- Basic knowledge of electrical, mechanical, or electronic systems
- Ability to read technical diagrams and service documentation
- Good communication and customer service skills
- Proficiency with basic computer systems and service software
- Flexibility to work varied schedules and travel when needed
Qualifications:
- Associate degree, technical certification, or equivalent experience preferred
- 0–2 years of technical, maintenance, or field service experience
- Valid driver’s license with acceptable driving record
Physical Requirements:
- Ability to lift up to 50 lbs and handle tools or equipment regularly
- Frequent standing, walking, bending, climbing, and reaching
- Ability to work in indoor and outdoor environments and varying conditions
Work Environment:
Field-based role involving travel to customer sites such as commercial facilities, industrial locations, or healthcare environments. Exposure to mechanical equipment, noise, and changing environmental conditions may occur.
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Frequently Asked Questions
In Carteret, NJ, a Field Service Technician generally spends their day on-site at various client locations, handling equipment inspections, troubleshooting issues, and performing repairs. The role requires adaptability to different environments, from industrial sites to healthcare facilities, ensuring seamless equipment operation and customer satisfaction.
Locally, certifications like OSHA safety training, IPC electronics certification, or CompTIA A+ can give applicants an edge for entry-level Field Service Technician jobs. These credentials demonstrate awareness of safety and technical standards crucial for servicing diverse equipment in the Carteret area’s industrial and medical sectors.
Employers seek candidates comfortable with mechanical repairs, electrical diagnostics, and reading technical schematics. Strong problem-solving abilities and familiarity with service software also stand out, as these skills enable technicians to efficiently maintain and repair complex equipment in the field.
Starting as an Associate Field Service Technician, one can progress to senior technical roles or specialize in areas like medical equipment repair. Gaining hands-on experience and advanced certifications opens pathways to supervisory or technical specialist positions, especially within companies focusing on healthcare technology.
Stryker emphasizes cutting-edge medical technology, so technicians often engage with sophisticated equipment and stringent regulatory standards. The company’s commitment to customer-focused service means technicians must balance technical aptitude with excellent communication skills, distinguishing the role from typical field service positions.
At Stryker, the role integrates a strong focus on healthcare environments, requiring technicians to adapt to sensitive clinical settings and comply with strict safety protocols. This contrasts with more generalist positions in New Jersey, where the focus might lean towards industrial or network equipment servicing.
In Carteret, NJ, entry-level Field Service Technicians typically earn between $45,000 and $55,000 annually. Factors influencing pay include experience, certifications, and the complexity of equipment serviced, with healthcare equipment roles like those at Stryker often offering competitive compensation reflecting specialized skills.
Technicians in Carteret often navigate a mix of industrial parks and medical facilities, which can involve variable traffic conditions and parking constraints. Efficient route planning and flexibility with scheduling help mitigate these challenges, ensuring timely service across diverse locations.
Carteret’s proximity to major metropolitan centers means a moderately competitive market for entry-level technicians. Candidates with technical certifications, hands-on experience, and strong customer service skills tend to distinguish themselves, especially when applying to specialized companies like Stryker.
Trainees commonly handle diagnostic meters, hand tools, laptops with service software, and mobile devices for documentation. Comfort with technology and the ability to interpret technical manuals are crucial, as these tools support efficient troubleshooting and accurate maintenance reporting.