NexlintoShift Lead
Company : Five Guys
Location : Snellville, GA, 30078
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Strong communication skills, decisiveness, and the ability to inspire teamwork are critical for a Shift Lead. Managing high-pressure situations while maintaining food quality and customer service sets successful leaders apart in dynamic restaurant settings like Five Guys.
Unlike crew roles, a Shift Lead in Snellville takes charge of coordinating staff, ensuring compliance with safety standards, and driving shift performance. This elevated responsibility shapes daily operations and influences both team morale and guest satisfaction locally.
A Shift Lead role often serves as a gateway to management, offering experience in supervising teams and operational oversight. At companies like Five Guys, this position paves a path toward assistant manager or store manager opportunities with growth-oriented training.
Five Guys provides Shift Leads with weekly secret shopper bonuses, free meals during shifts, and a supportive culture emphasizing team growth. These benefits create a positive and rewarding environment uncommon among local fast-casual restaurants.
The company fosters continuous improvement by offering real-time feedback, structured performance reviews, and hands-on mentorship. Shift Leads gain valuable leadership skills that align with Five Guys’ commitment to nurturing future management talent.
Snellville’s hospitality sector shows steady demand for Shift Leads, particularly at popular chains like Five Guys. Candidates should prepare for a competitive hiring process, highlighting leadership abilities and operational knowledge to stand out.
Shift Leads in Snellville at Five Guys start at $19.00 per hour, which is competitive with regional market rates. Additional bonuses and tips can enhance total earnings, making the compensation attractive compared to other local food service leadership roles.
Five Guys cultivates an energetic, team-oriented environment that encourages positivity and cooperation. For Shift Leads, this translates into a supportive atmosphere where leadership is both recognized and rewarded through collaborative goals.
During busy periods, Shift Leads must manage crew assignments efficiently, maintain food quality, and swiftly resolve guest issues. Effective delegation and clear communication are essential tactics to uphold service standards under pressure.
While formal certifications aren’t mandatory, food safety training and prior supervisory experience are highly valued in Snellville’s restaurant market. Demonstrating knowledge of health regulations can give candidates a competitive edge locally.