Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Edgewood actively motivates crew members to stay coordinated and efficient during peak times. They ensure everyone is aligned with the pace, maintaining food quality and customer service standards, which directly boosts team morale and operational flow.
Strong communication, adaptability, and a proactive mindset are vital for a Shift role in fast food. Being able to manage diverse personalities while maintaining high standards under pressure distinguishes outstanding Shift Leads from the rest.
Five Guys offers structured pathways for Shift employees in Edgewood to progress into management. Through mentorship, real-time feedback, and hands-on responsibilities, team members develop crucial skills for long-term leadership roles.
Yes, Shift Leads at Five Guys in Edgewood benefit from competitive pay starting at $19/hr, plus tips and bonuses. Additionally, free meals during shifts and a supportive team culture create rewarding work conditions.
Five Guys Shift Leads in Edgewood uniquely blend hands-on operations with team mentorship, overseeing food quality, customer interactions, and store readiness, setting them apart from typical retail lead roles that might focus primarily on sales or inventory.
Edgewood shows growing appetite for reliable Shift Leads at Five Guys, partly due to increasing local dining options. However, competition remains moderate, making timely applications advantageous for candidates.
Shift Leads at Five Guys in Edgewood start with a competitive base pay of $19.00 per hour, complemented by tips and bonuses. This salary aligns well with regional standards for similar food service leadership roles.
Absolutely, Shift Leads at this location actively monitor shift performance data, manage crew assignments, and implement strategies to boost efficiency, cleanliness, and customer satisfaction, directly impacting overall store success.
Five Guys empowers Shift Leads with training and authority to promptly address guest concerns professionally, ensuring swift resolutions while maintaining service quality and preserving the restaurant's positive reputation.