Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
The Assistant General Manager actively drives membership sales and personal training package commissions, helping to boost overall revenue. Their role includes spearheading local outreach and marketing initiatives, which are crucial for expanding Crunch Fitness’s member base in East Hartford’s competitive fitness market.
Strong communication, motivational skills, and the ability to develop a high-performing sales team are vital. Being competitive and outgoing helps the Assistant General Manager maintain an energetic club atmosphere, ensuring both staff and members stay engaged and satisfied.
Balancing staff availability with peak gym hours, especially working a Friday-Tuesday schedule, can be tricky. Ensuring compliance with health and safety regulations in a dynamic fitness setting requires constant attention to detail and proactive problem-solving.
While no mandatory certifications are listed, local employers often value management experience combined with fitness-related knowledge or certifications like CPR, first aid, or personal training credentials, which enhance credibility and operational effectiveness.
East Hartford’s growing fitness scene means moderate competition for leadership roles. Crunch Fitness’s rapid expansion offers opportunities, but candidates with proven sales and team management records tend to stand out during the hiring process.
Starting as an AGM opens doors to General Manager roles and regional leadership positions. Crunch Fitness encourages professional growth by rewarding performance and offering mentorship, making it a promising stepping stone in fitness management careers.
Crunch Fitness uniquely blends fitness with entertainment under its 'no judgments' philosophy, fostering a high-energy and inclusive culture. AGMs here not only manage operations but also cultivate a fun, welcoming environment that distinguishes the brand from typical gym experiences.
The base pay starts at $20 per hour, with the opportunity to earn monthly bonuses exceeding $1,000, plus commissions on personal training sales. This compensation package is competitive locally and incentivizes both sales performance and member satisfaction.
Beyond standard health benefits and a 401(k) plan after one year, Crunch Fitness provides free gym memberships and fosters a team-oriented workspace. These perks support personal fitness goals and professional development in a supportive local environment.
Mastering sales techniques, team leadership, and operational management are key. Additionally, honing customer service skills and scheduling efficiency will ensure smooth daily club operations and enhance member experiences in East Hartford’s fitness market.