NexlintoShift Lead
Company : Five Guys
Location : Lithonia, GA, 30038
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Lithonia's growing food service sector means Shift Lead positions are moderately competitive, but demand remains steady. Candidates with proven leadership in fast-paced environments, especially local experience, tend to have an advantage when applying for roles like the one at Five Guys.
In Lithonia, restaurant leadership often emphasizes community engagement and team camaraderie. Shift Leads here are expected to foster positive, energetic environments, reflecting local values of teamwork and customer care, which aligns well with Five Guys’ supportive atmosphere.
Effective communication, quick decision-making, and motivational abilities top the list for Shift Leads. Mastery in managing team dynamics and maintaining high standards under pressure are essential to excel in such leadership roles.
Many Shift Leads progress into restaurant management or regional supervisory roles. The position is a critical stepping stone for those seeking long-term growth within food service operations, offering opportunities to refine leadership and operational expertise.
Shift Leads juggle coordinating crew tasks, ensuring food quality, and swiftly handling customer concerns. Their role demands adaptability as they balance operational oversight with fostering a productive team environment.
Five Guys provides Shift Leads with competitive base pay beginning at $19/hour, plus tips and bonuses. Additional perks include free meals during shifts, comprehensive benefits, and a culture that supports growth and real-time feedback.
At Five Guys, Shift Leads benefit from ongoing mentorship and structured performance reviews. This approach helps them build skills and prepares them for future leadership roles within the restaurant or broader company.
Shift Leads at Five Guys in Lithonia start at $19.00 per hour, complemented by tips and bonuses. This pay structure is competitive locally for restaurant leadership roles and reflects the position’s responsibility level.
While formal certifications aren't mandatory, food safety training and prior leadership experience strengthen applications. Local employers, including Five Guys, value candidates who demonstrate both operational knowledge and team management skills.