Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
During busy periods at Driven Brands in Sylvania, the Oil Change Assistant Manager takes charge of floor operations, ensuring smooth workflow and timely vehicle servicing. This leadership role requires quick decision-making to balance speed and quality under pressure, maintaining customer satisfaction and team efficiency.
Starting as an Oil Change Assistant Manager offers a clear path to higher leadership within automotive service. Gaining hands-on experience with vehicle maintenance, team coaching, and operations management paves the way for shop manager or regional management positions, especially within companies like Driven Brands focused on performance growth.
In Sylvania, OH, this role involves lifting up to 50 pounds, working around service pits, and standing for long durations. Seasonal temperature variations mean adapting to hot summers and cold winters while maintaining safety and productivity on the shop floor.
While formal certifications aren’t mandatory, OSHA safety training and automotive service credentials can boost your prospects in Sylvania’s competitive market. Local employers like Driven Brands appreciate candidates familiar with state vehicle regulations and safety protocols.
Driven Brands provides competitive hourly pay, bonus opportunities, paid training, plus perks like free oil changes for employees. Their comprehensive benefits package includes health coverage and a 401(k) match, enhancing overall job satisfaction beyond typical oil change shops.
Driven Brands fosters a performance-driven, team-oriented atmosphere where assistant managers are empowered to lead and develop staff. This culture encourages hands-on involvement, continuous learning, and growth, creating a dynamic environment uncommon in standard oil change jobs.
Oil Change Assistant Managers in Sylvania generally earn between $15 and $20 per hour, depending on experience and bonuses. Driven Brands offers competitive wages aligned with local industry standards, often supplemented by incentive programs and paid training.
The automotive service sector in Sylvania shows steady demand for assistant managers, driven by local vehicle density and customer turnover. Shops like Driven Brands actively recruit due to growth, offering more openings than smaller, independent oil change places.
Unlike broader assistant operations positions, this role blends leadership with technical tasks such as oil changes and filter replacements. It requires balancing customer service, shop safety, and hands-on vehicle maintenance, making it uniquely specialized within automotive service management.
Key skills include team leadership, workflow coordination, and mechanical aptitude for light vehicle maintenance. Strong communication and customer service abilities also matter, as does physical stamina to manage shop operations in fast-paced environments.