Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Barrington, NJ has a moderate demand for Shift Leads in food service, balancing local restaurant density with a steady pool of candidates. Competition tends to focus on leadership skills and operational experience, making hands-on coaching and team management abilities a strong advantage in this market.
While formal certifications aren't always mandatory, Barrington employers often favor candidates with food safety training and leadership experience in fast-paced environments. Familiarity with regional health codes and customer service standards can enhance candidacy for shift lead jobs in this area.
Critical skills include team motivation, conflict resolution, and multitasking under pressure. Mastery of food safety protocols and operational oversight ensures smooth shifts. Effective communication and adaptability are vital for maintaining high service standards and fostering a positive work environment.
Shift Leads often progress into restaurant management or district leadership roles. This position builds foundational skills in team leadership and operational control, serving as a stepping stone toward positions like Assistant Manager or General Manager within hospitality or retail sectors.
A Shift Lead's day includes coordinating crew tasks, monitoring food preparation quality, resolving guest issues, and ensuring cleanliness. They also track shift performance metrics and support opening or closing duties, balancing hands-on leadership with maintaining operational flow.
At Five Guys, Shift Leads are pivotal in driving a team-oriented culture that values positivity and accountability. They receive mentorship and real-time feedback, aligning leadership duties with a supportive, fun workplace that encourages growth and high operational standards.
Five Guys offers a competitive starting wage of $19.00/hour plus tips and bonuses, typically above average for Barrington eateries. Additional perks like free meals, secret shopper bonuses, and comprehensive benefits enhance overall compensation in this role.
Five Guys regularly hires Shift Leads in the Barrington area, often filling positions quickly due to steady restaurant traffic. Candidates with prior leadership experience in food service and strong communication skills tend to move through the hiring process faster.
Shift Leads in Barrington typically earn between $18 and $21 per hour, with Five Guys starting at $19.00/hour plus tips and bonuses. Actual pay can vary based on experience, shift timing, and additional incentives like secret shopper rewards.