NexlintoShift Lead
Company : Five Guys
Location : Belle Meade, TN, 37205
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Belle Meade sees moderate competition for shift lead positions within fast food, with Five Guys being a popular employer. Candidates with prior leadership experience and strong communication skills tend to stand out, as local demand favors those who can effectively manage busy shifts and maintain high food quality standards.
While formal certifications aren't always mandatory for shift leads in Belle Meade, having food safety or hospitality management training can boost your profile. Employers like Five Guys appreciate candidates who understand health protocols and team leadership, which enhances operational efficiency and guest satisfaction.
Shift leaders balance hands-on duties with supervising team performance, ensuring food quality, managing guest concerns, and overseeing cleanliness. Unlike regular crew members, they set the operational pace, assign tasks, and provide real-time coaching to keep the shift running smoothly.
Strong communication, adaptability, and motivational skills are key. A shift lead must inspire teamwork, handle high-pressure situations gracefully, and uphold customer service standards while managing multiple responsibilities simultaneously to maintain shift productivity.
Yes, the shift lead position at Five Guys is designed as a stepping stone towards management. It offers mentorship, performance reviews, and growth opportunities, making it an ideal role for those aiming to build a long-term career in restaurant leadership.
Five Guys fosters a fun, team-oriented environment where collaboration and positivity are prioritized. Shift leads benefit from real-time feedback, supportive colleagues, and a culture focused on delivering excellent food and service, all of which enhance job satisfaction.
Shift leads start at a competitive base pay of $19.00 per hour, complemented by tips and weekly secret shopper bonuses. Additional perks include free meals on shift, a comprehensive benefits package, and opportunities for performance-based rewards.
Five Guys in Belle Meade frequently seeks motivated shift leads due to steady business demand. Applicants typically undergo an interview focusing on leadership experience and customer service skills, with opportunities to start quickly depending on staffing needs.
At Five Guys, shift leads have a hands-on role in maintaining food quality, coaching team members, and managing operational metrics. The emphasis on teamwork, performance feedback, and shift readiness often surpasses standard fast food leadership expectations.
While flexibility is valued, prior experience managing different shifts, including first or third shifts, can be advantageous. It demonstrates adaptability to varied operational demands and readiness to oversee diverse team dynamics throughout the day.