NexlintoShift Lead
Company : Five Guys
Location : Beacon Falls, CT, 06403
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Beacon Falls drives team enthusiasm while managing daily tasks by setting clear expectations, providing real-time coaching, and maintaining high service standards. This balance ensures smooth operations and a positive environment, which is vital in fast-paced restaurant settings.
Effective Shift Leads excel in communication, adaptability, and team mentorship, going beyond routine supervision. Their ability to uphold food safety, handle guest concerns swiftly, and foster a collaborative atmosphere sets them apart within food service leadership.
Shift Leads oversee crew assignments, enforce food quality standards, and ensure cleanliness. They also handle opening and closing duties, support team development, and promptly address customer feedback to maintain operational excellence.
Beacon Falls shows a steady need for Shift Leads due to its active dining scene. This demand offers candidates opportunities but also requires demonstrating strong leadership and customer service skills to stand out among applicants.
Given Beacon Falls’ compact size, commuting times are generally short, which helps Shift Leads maintain balanced schedules. However, shift timings might include evenings and weekends, so planning transport and personal time is key for job satisfaction.
Five Guys emphasizes mentorship, performance reviews, and promotion opportunities, providing Shift Leads a clear path into management. This structured growth approach often outpaces competitors, making it attractive for career-minded individuals locally.
Besides the competitive $19/hour base pay and tips, Five Guys offers free meals during shifts, weekly secret shopper bonuses, and benefits like medical and 401(k). These incentives enhance job satisfaction and retention for Shift Leads.
Five Guys combines a high-energy team culture with comprehensive benefits and real-time feedback, creating a supportive environment. This contrasts with some local options that may lack structured growth or employee perks.
Starting at $19.00 per hour plus tips and bonuses, the Five Guys Shift Lead salary is competitive with regional standards for similar fast-casual leadership roles, often surpassing average pay due to added incentives and benefits.
Candidates who demonstrate high energy, accountability, and a passion for food service, combined with leadership experience and adaptability, are highly valued at Five Guys. Their ability to foster team positivity and uphold high operational standards is crucial.