NexlintoShift Lead
Company : Five Guys
Location : Monterey Park, CA, 91755
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading shifts at Five Guys in Monterey Park means managing a fast-moving environment where quick decision-making and team motivation are crucial. The role balances hands-on tasks with leadership, ensuring smooth operations during busy meal times, especially on 1st and 2nd shifts.
Effective communication and adaptability stand out in California eateries like Five Guys. Shift Leads thrive by fostering teamwork, maintaining high food and service standards, and responding swiftly to customer feedback—skills essential for the diverse and dynamic Monterey Park workforce.
To progress beyond Shift Lead, focus on mastering crew training, operational oversight, and performance analysis. Demonstrating initiative, reliability, and a deep understanding of store metrics paves the way for promotions in Five Guys’ structured career path.
Five Guys emphasizes a fun, supportive environment where Shift Leads champion positivity and teamwork. Leaders actively engage with both staff and guests, promoting a culture that blends operational excellence with enjoyable workdays in Monterey Park.
Starting at $19.00/hour plus tips and bonuses, Five Guys offers competitive pay relative to Monterey Park’s restaurant sector. Added perks like free meals, secret shopper bonuses, and benefits contribute to a well-rounded compensation attractive in this market.
Due to high restaurant demand in Monterey Park, Five Guys regularly seeks Shift Leads, especially for 1st and 2nd shifts. While competition exists, demonstrating prior leadership in fast-paced food service and a customer-focused mindset improves hiring chances.
Peak hours bring high customer volume and fast turnover, requiring Shift Leads to efficiently allocate team roles and maintain quality. Navigating local traffic delays and ensuring timely opening/closing procedures also add complexity to the Monterey Park setting.
Yes, Five Guys offers Shift Leads direct mentorship and frequent performance reviews, fostering skill development and leadership readiness. This hands-on guidance is designed to support aspirations toward higher management roles within the company.
Shift Leads juggle crew coordination, uphold food safety standards, resolve guest issues, and monitor shift metrics. Their role extends beyond oversight to actively shaping team morale and ensuring store readiness, reflecting a blend of operational and interpersonal duties.
Compared to other local eateries, Five Guys’ Shift Leads benefit from structured bonus incentives, a strong team culture, and clear pathways to management. The emphasis on real-time feedback and comprehensive benefits distinguishes it within Monterey Park’s competitive landscape.