Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
In Maple Heights, an Assistant General Manager often spearheads community outreach and local marketing to boost gym membership. This role requires connecting with local events and partnerships, which is vital for driving foot traffic and fostering member loyalty in a competitive fitness market.
Assistant General Managers at Crunch Fitness manage diverse teams while balancing sales goals and customer satisfaction. Navigating staff development, scheduling conflicts, and maintaining a high-energy atmosphere are common hurdles requiring strong communication and motivational skills.
While not always mandatory, certifications like Certified Club Manager (CCM) or fitness-related leadership courses can enhance credibility in Ohio’s fitness market. Employers often value candidates with proven sales abilities and experience leading teams in dynamic, customer-focused environments.
At Crunch Fitness in Maple Heights, the Assistant General Manager role offers a $20/hour base pay plus monthly bonuses exceeding $1,000, alongside commissions on personal training sales. This competitive compensation, combined with benefits like health coverage and gym membership, aligns well with local market standards.
Success as an Assistant General Manager hinges on a mix of sales expertise, staff development, and operational oversight. Unlike general assistant manager roles, this position demands enthusiasm for fitness culture, the ability to energize teams, and a knack for driving membership growth through community involvement.
Crunch Fitness’ 'no judgments' philosophy creates a vibrant, inclusive environment where AGMs must foster positivity and team spirit. Daily tasks involve balancing operational duties with inspiring staff and members, ensuring that the club remains a fun and motivating space.
The Assistant General Manager position is designed as a growth pathway, offering leadership experience in a fast-expanding brand. Crunch Fitness encourages passion-driven performance, providing AGMs with mentorship and opportunities to progress into higher management roles across its 45+ locations.
Many believe the role is solely about fitness knowledge, but it primarily revolves around business management, sales, and team leadership. AGMs must balance operational tasks with motivating staff and engaging members, requiring a versatile skill set beyond exercise expertise.
Maple Heights’ fitness sector is growing, but managerial positions like Assistant General Manager remain selective. Candidates with proven sales success, leadership experience, and flexible availability, especially for evening and weekend shifts, stand a better chance amid rising local competition.
Crunch Fitness blends entertainment with serious workouts under a 'no judgments' mantra, setting it apart. As an AGM here, you engage in dynamic operations, prioritize member experience, and work in a culture that values fun and professional growth more than traditional gyms.