NexlintoShift Lead
Company : Five Guys
Location : Essex Fells, NJ, 07021
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading a shift at Five Guys in Essex Fells involves hands-on supervision with a focus on teamwork and customer satisfaction unique to the brand's culture. The role blends fast-paced operational duties with real-time coaching, distinguishing it from other food service leadership jobs by emphasizing growth and a supportive work environment.
Effective communication, quick decision-making, and the ability to motivate diverse teams are vital. A Shift Lead must ensure smooth operations, uphold food safety, and resolve guest issues promptly, making strong interpersonal and organizational capabilities essential for success in this role.
This role offers hands-on experience in supervising staff, managing operations, and meeting performance metrics, all foundational for management. It provides mentorship opportunities and real-time feedback, equipping candidates with practical skills and leadership exposure necessary for advancing within the restaurant industry.
Essex Fells shows steady demand for experienced shift leaders due to its active food service sector. The hiring process can be competitive, favoring candidates with prior leadership experience and strong customer service credentials, making preparation and local networking beneficial.
Essex Fells is a suburban area with limited public transit options, so reliable personal transportation is often necessary. Traffic patterns during shift changes can affect commute times, so candidates should plan accordingly to maintain punctuality in this leadership role.
Five Guys provides weekly secret shopper bonuses shared among the shift team, promoting collective accountability and rewarding performance. This approach stands out locally by fostering teamwork and enhancing motivation beyond base pay, which many competitors may not offer.
Shift Leads at Five Guys in Essex Fells start at a competitive base pay of $19.00 per hour. In addition to this, they can earn tips and weekly secret shopper bonuses, which together create a lucrative compensation package reflecting local market standards.
Absolutely. Five Guys emphasizes internal growth, offering clear pathways from shift leadership to higher management roles. Employees benefit from mentorship and performance reviews, supporting professional development and promotions within the regional restaurant network.
Five Guys shift leads are deeply involved in daily operations with a strong focus on training, team morale, and maintaining high food quality standards. Unlike some chains, Five Guys fosters a collaborative culture with tangible incentives like free meals and shared bonuses, enhancing job satisfaction.
While formal certifications aren't mandatory, prior leadership experience in fast-paced food service is highly valued. Skills like effective communication, team motivation, and knowledge of food safety protocols enhance candidacy, aligning with the company’s commitment to excellence.