NexlintoShift Lead
Company : Five Guys
Location : Catasauqua, PA, 18032
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading shifts at Five Guys in Catasauqua means actively shaping a positive work atmosphere. You'll coordinate team efforts, encourage collaboration, and ensure smooth operations during your shift, which directly impacts both employee morale and guest satisfaction in this fast-paced restaurant setting.
Restaurants like Five Guys value shift leaders who demonstrate strong communication, adaptability under pressure, and the ability to motivate diverse teams. Proven skills in managing food safety, quality control, and resolving guest issues enhance your effectiveness in this role.
Starting as a Shift Lead often paves the way toward restaurant management roles such as Assistant Manager or General Manager. The experience gained in team supervision, operational oversight, and customer service at Five Guys builds a solid foundation for long-term growth in hospitality.
While not always mandatory, certifications like ServSafe Food Handler or Manager are highly regarded in Catasauqua’s restaurant market. These credentials demonstrate commitment to food safety standards and can give candidates an edge when applying for Shift Lead roles locally.
Catasauqua’s food service sector has shown steady growth, increasing demand for skilled Shift Leads. With several fast-casual restaurants in the area, candidates with proven leadership and customer service skills, especially at brands like Five Guys, often find favorable hiring conditions.
Five Guys emphasizes a team-oriented culture with perks like free meals and bonuses tied to secret shopper scores. Shift Leads here not only manage operations but also engage in hands-on mentorship and receive real-time feedback, setting it apart from more transactional leadership roles.
Five Guys offers clear paths for advancement, combining mentorship, performance reviews, and internal promotion opportunities. Shift Leads gain exposure to comprehensive restaurant operations, positioning them well for future management roles while benefiting from competitive pay and bonuses.
Shift Leads at Five Guys in Catasauqua typically start with a base pay around $19.00 per hour. Additional income can come from tips shared among the shift team and regular bonuses, making the total compensation competitive in the local restaurant leadership market.
Yes, Shift Leads handle key opening and closing tasks, ensuring the store’s readiness for business and proper shutdown. This includes overseeing cleanliness, inventory checks, and securing the premises, fostering operational excellence throughout your shift.
Peak times at Five Guys can bring high guest volume and pressure to maintain speed and quality. Shift Leads can tackle this by efficient crew management, clear communication, and prioritizing tasks to keep service smooth while upholding food safety and customer satisfaction.