NexlintoAssistant Operations Manager
Company : Crunch Fitness
Location : West Chester, PA, 19383
Job Type : Full Time / Part Time
Date Posted : 12 February 2026
Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Strong communication, team motivation, and conflict resolution dominate as essential leadership skills for Assistant Operations Managers in fitness settings. Mastering these fosters a positive culture, boosts staff performance, and ultimately enhances member satisfaction, crucial for operational success in dynamic environments like Crunch Fitness.
Operations assistants play a pivotal role by driving membership sales, promoting personal training packages, and orchestrating local outreach activities. Their coordination with sales teams and community engagement initiatives directly impact revenue streams, especially in competitive markets like West Chester, PA.
Following an Assistant Operations Manager role, career paths often lead to General Manager or Regional Manager positions. Growth is fueled by demonstrated success in sales leadership, operational excellence, and team development—qualities highly valued in expanding fitness chains such as Crunch Fitness.
In West Chester, Assistant Operations Managers in fitness typically earn between $45,000 and $60,000 annually, with added bonuses possible for exceeding sales targets. Crunch Fitness offers competitive benefits and bonus opportunities that can push total compensation above the regional average.
Certifications like CPR, First Aid, and fitness-related credentials (e.g., NASM or ACE) significantly enhance employability for operations roles in PA gyms. Additionally, sales and management training signal readiness for handling both customer engagement and staff oversight duties.
West Chester's growing fitness market means moderate competition for Assistant Operations Manager roles. Candidates with proven sales results and leadership experience stand out, as Crunch Fitness values dynamic individuals who can balance operational tasks with community-driven sales strategies.
At Crunch Fitness, the Assistant Operations Manager embodies a culture of fun, inclusivity, and passion by fostering team spirit and encouraging innovation in member services. This role balances operational precision with the brand’s unique blend of entertainment and fitness focus.
Yes, Crunch Fitness provides no-cost gym memberships, potential monthly bonuses exceeding $1,000, and access to a 401(k) plan after one year. These benefits, combined with a lively work atmosphere, create a compelling package for Assistant Operations Managers seeking growth and wellness integration.
Expect a schedule rotating Friday through Tuesday, blending operational management, sales coaching, staff mentoring, and community outreach. The role demands flexibility with evening and weekend shifts, aligning with gym peak hours to maximize membership engagement and team leadership.
Community engagement is vital for driving local leads and enhancing brand presence. Assistant Operations Managers often spearhead marketing events, partner with local organizations, and organize outreach programs that boost memberships and reinforce Crunch’s inclusive, energetic identity.