Job Overview:
Crunch Fitness is seeking an energetic and service-focused Front Desk Associate to join our team. This role is the first point of contact for members and guests, responsible for creating a welcoming atmosphere while supporting daily club operations. Front Desk Associates play a key role in delivering exceptional customer service and promoting Crunch's "No Judgments" philosophy in a fun, inclusive, and high-energy environment. This position offers strong opportunities for growth within a rapidly expanding fitness organization.
Key Responsibilities:
Greet members and guests with a friendly and professional attitude
Manage check-ins and provide information about club services and amenities
Answer phones and respond to member inquiries
Maintain a clean, organized front desk area
Support membership services and administrative tasks
Promote a positive club culture aligned with company values
Communicate effectively with team members and management
Provide exceptional customer service and go above and beyond member expectations
What We Look For:
Team-oriented mindset
Outgoing personality
Organized and professional demeanor
Service-driven attitude
Strong communication skills
Willingness to exceed expectations
Bilingual Spanish/English preferred
Benefits:
Medical, Dental, and Vision insurance
401(k)
Paid Time Off (PTO)
Life Insurance and Short-Term Disability coverage
Free Crunch Fitness membership
Discounted personal training sessions
Exciting, team-oriented work environment
Career growth opportunities in a rapidly expanding company
About the Company:
Crunch Fitness is known for combining serious fitness with fun, inclusivity, and entertainment under its “No Judgments” philosophy. CR Fitness, a leading franchisee, operates multiple locations across several states and continues to expand. The company is led by an experienced leadership team and offers strong career development opportunities for motivated individuals.
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