Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Downers Grove's fitness industry is growing, making Assistant Operations Manager positions moderately competitive. Candidates with sales leadership experience and a passion for health tend to stand out, as Crunch Fitness values dynamic team players who can drive membership and staff development effectively.
In Downers Grove, certifications in business management, customer service excellence, or fitness industry-specific credentials can enhance your profile. Employers like Crunch Fitness appreciate operational skills paired with health and wellness knowledge to better engage community marketing and compliance.
Strong communication, team mentorship, and sales motivation skills are vital. The role demands balancing operational oversight with staff development and member satisfaction, requiring a proactive, energetic approach to foster a collaborative and results-driven environment.
Managing schedules, coaching sales teams, ensuring compliance, and engaging in local outreach form the core daily activities. The position blends administrative tasks with dynamic member interaction, making adaptability to evenings and weekend shifts essential.
Assistant Operations Managers typically focus on supporting club-wide operations and sales goals under the general manager's guidance. They emphasize staff development and member experience, whereas Operations Managers have broader strategic and financial responsibilities.
Yes, this role often serves as a stepping stone to General Manager or Director of Operations positions, especially within expanding chains like Crunch Fitness. Demonstrated success in sales growth and team leadership can fast-track career progression.
Crunch Fitness blends serious workouts with fun and inclusivity, creating a vibrant culture where enthusiasm and camaraderie thrive. The role offers not just operational duties but also involvement in unique marketing initiatives and a supportive team environment.
Crunch Fitness promotes career development through mentorship, bonus incentives, health benefits, and access to free gym membership. The energetic atmosphere encourages skill-building in sales, staff mentorship, and operational excellence.
Salaries generally range from $3,500 to $4,500 monthly, with opportunities to earn bonuses exceeding $1,000 based on sales performance. Commission structures on personal training packages may also enhance overall compensation.