Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
At Crunch Fitness, the Assistant Operations Manager plays a pivotal part in mentoring sales staff and driving member acquisition efforts. They foster a motivated team environment which directly impacts revenue through personal training sales and local marketing engagement, enhancing overall club success in Philadelphia’s competitive fitness market.
An Assistant Operations Manager can leverage hands-on leadership experience to transition into senior operations roles. Developing skills in staff development, compliance oversight, and sales strategy at Crunch Fitness opens doors to broader management opportunities in dynamic fitness or business environments.
Unlike purely administrative roles, an Operations Assistant Manager combines operational oversight with sales leadership and community outreach. This hybrid focus requires balancing day-to-day club management with proactive revenue-driving strategies, highlighting a more strategic and interactive dimension in Philadelphia-based gyms.
While formal certifications aren’t always mandatory, proficiency in sales management, staff coaching, and regulatory compliance is highly valued. Familiarity with local health regulations and community engagement techniques can also give candidates an edge when applying for operations roles in Philadelphia’s gym industry.
Philadelphia's fitness industry has moderate competition for assistant operations management roles due to growing demand for dynamic leadership in gyms. Candidates with proven sales results and team-building skills tend to stand out, especially within expanding chains like Crunch Fitness focused on member experience and growth.
In Philadelphia, Assistant Operations Managers at Crunch Fitness typically earn a base salary complemented by monthly bonuses potentially exceeding $1,000. Total earnings often reflect performance on membership sales and personal training packages, aligning with regional wage standards for mid-level operations roles.
Crunch Fitness provides perks such as a complimentary gym membership, fostering health and wellness for the assistant operations team. Combined with a collaborative, energetic work culture and flexible scheduling including evenings and weekends, this supports both professional growth and personal well-being.
Balancing daily club operations with driving sales and staff development can be complex. Crunch Fitness encourages proactive communication, community outreach, and data-driven scheduling to overcome such hurdles, ensuring the assistant manager efficiently meets member satisfaction and revenue targets.
Crunch Fitness uniquely blends high-energy, inclusive culture with business rigor, providing assistant managers with opportunities to engage creatively in marketing and sales. This contrasts with more traditional gyms where roles may focus narrowly on operations, offering a more dynamic experience in the Philadelphia market.
Crunch Fitness emphasizes mentorship and cultivating a spirited team environment, allowing Assistant Operations Managers to refine leadership skills through real-world challenges. This supportive framework is designed to accelerate career progression within the fast-growing fitness brand, especially in its Philadelphia locations.