NexlintoAssistant General Manager
Company : Crunch Fitness
Location : Matthews, NC, 28105
Job Type : Full Time / Part Time
Date Posted : 7 February 2026
Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
At Crunch Fitness Matthews, the Assistant General Manager must skillfully juggle driving membership sales while ensuring each member enjoys a welcoming, high-energy atmosphere. Success comes from motivating the sales team and maintaining exceptional customer service, making fitness both rewarding and fun.
Thriving as an Assistant General Manager in a rapidly expanding company like Crunch Fitness requires a competitive spirit, strong communication skills, and the ability to develop a motivated sales team. Embracing a ‘no judgments’ culture and leading by example fosters both staff growth and member satisfaction.
An Assistant General Manager at a fitness brand like Crunch Fitness can advance by honing operational expertise, mastering sales leadership, and building community outreach skills. Demonstrating consistent revenue growth and staff development can open pathways to General Manager roles or broader regional management opportunities.
While not always mandatory, certifications in fitness management, sales, or customer service excellence can boost hiring chances in Matthews, NC. Employers appreciate candidates familiar with community engagement and local health trends, which align well with Crunch Fitness’s energetic, member-focused environment.
Matthews, NC has a moderately competitive market for assistant managerial positions in fitness, fueled by growing health awareness and expanding gym franchises. Candidates combining sales prowess, leadership skills, and passion for fitness stand out and enjoy better prospects with brands like Crunch Fitness.
Expect a Friday-to-Tuesday workweek including evenings and weekends, reflecting peak gym hours. This schedule supports membership engagement and team leadership during high-traffic times, requiring flexibility and stamina but offering a dynamic, community-focused work environment.
The Assistant General Manager plays a pivotal role in fostering a vibrant, team-oriented culture while spearheading local marketing initiatives. By engaging with the Matthews community and encouraging staff enthusiasm, the AGM helps maintain Crunch’s unique blend of fitness and entertainment.
Crunch Fitness offers a base pay of $20/hour for Assistant General Managers, with monthly bonuses exceeding $1,000 based on sales performance. Additional perks include commission on personal training sales, health benefits, a 401(k) after one year, and a complimentary gym membership.
Unlike traditional retail assistant managers, this fitness-focused AGM role emphasizes member engagement, health-oriented sales, and creating a fun, judgment-free club atmosphere. Balancing operational duties with community outreach and staff development tailored to the fitness sector sets it apart.
Crunch Fitness in Matthews emphasizes a high-energy, inclusive environment blending fitness with entertainment, offering AGMs chances to innovate in member experience and sales strategies. The brand’s rapid growth and supportive culture provide accelerated career advancement uncommon in smaller local gyms.