NexlintoField Service Technician
Company : Stryker
Location : Bessemer, AL, 35023
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
Bessemer's healthcare sector shows a growing need for skilled field service technicians, especially those with biomedical equipment expertise. Competition is moderate, with employers like Stryker valuing candidates who combine technical know-how with strong customer service, making local experience a significant advantage.
While a valid driver's license is essential for field service roles in Bessemer, certifications in biomedical equipment maintenance or technical training can boost employability. Local employers often prioritize candidates familiar with HIPAA compliance and safety protocols relevant to medical environments.
Daily tasks involve navigating hospital environments to troubleshoot complex equipment, adhering to strict biohazard safety rules, and managing time effectively between multiple service calls. Problem-solving under pressure and meticulous documentation are vital to maintain equipment safety and customer satisfaction.
Starting in field service often leads to growth opportunities in engineering, project management, or sales within medical tech companies. Building technical expertise and customer relationship skills can open doors to leadership roles or specialized technical positions.
Beyond repairs, interpreting schematics, understanding software used for device diagnostics, and proficiency in Microsoft Office for reporting are critical. Analytical skills to identify root causes and proactive maintenance planning also distinguish top performers.
Stryker fosters a collaborative environment emphasizing integrity and innovation. Field technicians are encouraged to take initiative, build strong cross-functional relationships, and engage in continuous learning, aligning with the company’s mission to enhance healthcare outcomes.
Yes, Stryker provides tuition reimbursement, comprehensive insurance plans, and stock purchase options. These benefits, combined with a focus on career progression through varied roles, make it ideal for technicians aiming for growth in medical technology.
Field Service Technicians in Bessemer typically earn between $50,000 and $65,000 annually, depending on experience and certifications. Specialized biomedical equipment roles, like at Stryker, often offer competitive pay aligned with regional healthcare industry standards.
This position requires lifting up to 75 lbs and extended periods of standing or moving across facilities. Physical stamina and proper safety practices are essential to maintain productivity and prevent injury during equipment installation and troubleshooting.
While some employers prefer candidates with at least three years of technical service experience, entry-level roles or trainee programs exist. These opportunities often include on-the-job training focused on biomedical equipment to prepare newcomers for field responsibilities.