NexlintoShift Lead
Company : Five Guys
Location : Moorestown, NJ, 08057
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Moorestown's shift lead positions in fast food are moderately competitive due to several local chains and high demand for leadership in quick-service environments. Candidates with prior leadership and food safety experience tend to stand out when applying for roles like the Five Guys shift lead.
While no strict certifications are mandatory, food safety and management training such as ServSafe can boost your profile locally. Moorestown employers, including Five Guys, appreciate candidates who bring formal food handling knowledge paired with hands-on leadership skills.
Strong communication, team motivation, and the ability to troubleshoot operational hiccups fast are vital. Excelling shift leads balance staff coaching with maintaining high food quality and customer satisfaction, ensuring smooth shift transitions and productive teamwork.
A 'Shift' lead commands not just task execution but also team coordination, quality control, and guest issue resolution. Unlike crew roles, it demands proactive management of shift flow, accountability for cleanliness, and mentoring peers to uphold company standards.
Experience as a shift lead is often a springboard into higher management roles such as assistant manager or general manager. It provides foundational leadership experience, operational insight, and company loyalty that are critical for advancement in the hospitality sector.
Five Guys emphasizes a team-oriented culture with real-time feedback and mentorship, alongside competitive pay and bonuses. This approach encourages shift leads to develop leadership skills in a supportive environment focused on positive guest experiences.
Peak times require swift crew coordination and maintaining food quality under pressure while managing guest expectations. In Moorestown, a busy suburban area, shift leads must adeptly balance speed and service to keep customer satisfaction high.
Shift leads at Five Guys in Moorestown typically start with a base pay around $19/hour, supplemented by tips and weekly secret shopper bonuses. This compensation structure incentivizes high performance and team collaboration during shifts.
Absolutely. Five Guys provides structured mentorship, performance reviews, and growth opportunities, making the shift lead role an excellent foundation for those committed to progressing into restaurant management within the brand.