Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Raleigh’s dining crowd peaks during lunch and dinner rushes, especially weekends. Five Guys often seeks extra Team Members for these busy slots to maintain service speed and quality, matching local customer flow patterns for smooth restaurant operations.
Raleigh’s restaurant scene is growing, increasing Team Member demand. Positions at Five Guys attract many applicants due to flexible hours and entry-level accessibility, making prompt applications advantageous to secure shifts in this lively market.
Team Members juggle grilling, frying, customer service, and cash handling throughout shifts. This fast-paced role demands quick adaptability to switch stations smoothly while maintaining food quality and a welcoming atmosphere.
Strong communication, teamwork, attention to detail, and the ability to thrive under pressure are key. Flexibility to learn multiple stations and a positive attitude help team members stand out in dynamic settings like Five Guys.
Absolutely, many managers begin as Team Members. This role builds foundational skills in operations, customer interaction, and teamwork, providing valuable experience for those aiming to advance into leadership within the hospitality sector.
Five Guys offers varied shifts including days, evenings, and weekends to accommodate different lifestyles. This flexibility suits students, part-timers, or those balancing other commitments, fostering a work-life balance in Raleigh’s vibrant job market.
Five Guys emphasizes hand-formed burgers and fresh-cut fries, requiring precise food prep skills. The company culture focuses on energy and friendliness, creating a uniquely welcoming environment both for employees and customers.
While formal certifications aren't mandatory, Raleigh employers value food handler’s permits or safety courses. Five Guys provides on-site training to meet health standards, ensuring compliance and maintaining high-quality food service.
Starting pay typically aligns with or exceeds North Carolina’s minimum wage, often around $8 to $12 per hour depending on experience and shift timing. Additional tips and bonuses can enhance overall earnings for Five Guys Team Members.
Team Members master cash register operations and customer interaction in a fast-paced environment, sharpening accuracy and speed. This experience builds confidence in managing payments while maintaining a friendly service approach.