NexlintoShift Lead
Company : Five Guys
Location : Dacula, GA, 30019
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Dacula's growing restaurant scene creates steady demand for shift leads, especially with fast-casual brands like Five Guys expanding. Candidates with leadership experience and strong customer service skills tend to stand out in this moderately competitive market.
While no mandatory certifications exist locally, food safety training such as ServSafe is highly valued for shift lead candidates in Dacula, GA. Employers appreciate managers who prioritize compliance and team health standards.
Shift leads bridge crew work and management by supervising shifts, coaching team members, and maintaining store readiness. Unlike general staff, they handle operational decisions, customer issues, and performance tracking to ensure smooth service.
Mastering team motivation, conflict resolution, and operational oversight equips shift leads for management roles. Additionally, embracing feedback and learning company systems prepare you for higher leadership positions.
Five Guys emphasizes mentorship and performance reviews to groom shift leads for managerial careers. Demonstrating initiative, reliability, and effective team leadership opens doors to promotions within the company.
Aside from a competitive $19/hour base, Five Guys shift leads in Georgia benefit from weekly secret shopper bonuses and free meals during shifts. This blend of financial incentives and a fun, team-driven environment sets it apart locally.
Five Guys fosters a supportive atmosphere with real-time feedback and growth paths, unlike many fast-food chains. Shift leads here often engage more deeply with team development and operational ownership.
Shift leads at Five Guys in Dacula start at around $19 per hour, complemented by tips and bonuses. This positions them competitively among local fast-food supervisory roles, factoring in the area's cost of living.
Shift leads juggle crew assignments, quality control, and guest interactions simultaneously. They must swiftly address issues, maintain pace, and ensure both food safety and customer satisfaction throughout peak periods.
Many assume shift leads only handle scheduling, but their role encompasses hands-on coaching, operational problem-solving, and fostering positive team dynamics—crucial for smooth restaurant performance.