Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Albany's fitness market is uniquely competitive with a high demand for community-focused leadership. Assistant Operations Managers here need strong local outreach skills and flexibility in scheduling, especially given the dynamic member base and weekend shifts typical in health clubs like Crunch Fitness.
Albany has seen increased hiring for operations assistants in the fitness sector due to rising health awareness. Candidates with proven sales and team leadership skills, plus community engagement experience, are favored, reflecting Crunch Fitness's growth and the area's active lifestyle culture.
Effective communication, staff development, and sales acumen top the list for operations assistant managers. This role demands multitasking between daily operational oversight and driving membership growth, making organizational prowess and motivational skills essential.
Career advancement often leads toward General Manager or Regional Operations roles. Success in this position at Crunch Fitness, marked by revenue growth and staff leadership, opens opportunities in broader operational strategy, higher management, or fitness industry specialization.
Unlike entry-level operations roles, this position involves leadership over sales teams and direct influence on club profitability. The assistant operations manager balances administrative duties with active participation in community marketing, requiring a proactive, hands-on approach.
Crunch Fitness fosters growth through a dynamic workplace culture emphasizing passion and performance. Employees gain mentorship, access to free gym memberships, and potential bonuses, encouraging skill expansion and leadership readiness within a rapidly growing fitness brand.
Yes, besides health benefits and retirement plans, Crunch Fitness offers complimentary club access, a spirited team environment, and the chance to earn monthly bonuses exceeding $1,000, aligning well with the energetic culture prevalent in Albany's fitness community.
Typically, Assistant Operations Managers in Albany earn between $55,000 and $70,000 annually, with additional income potential through monthly bonuses and commissions on personal training sales, reflecting both local market standards and Crunch Fitness’s incentive programs.
Balancing membership growth with exceptional service delivery can be demanding, especially during peak hours and weekend shifts. Additionally, coordinating staff schedules and meeting regulatory compliance requires strong organizational skills tailored to a fast-paced fitness environment.
Integrating personalized outreach, leveraging local community events, and motivating the sales team through clear targets help drive membership. Emphasizing engaging member experiences and promoting personal training packages also significantly contribute to revenue growth.