NexlintoShift Lead
Company : Five Guys
Location : Campbell, CA, 95011
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Campbell offers a unique blend of fast-paced food service with a strong emphasis on team camaraderie and hands-on leadership. The local culture values high energy and customer focus, making this shift lead position stand out by combining operational oversight with active mentorship in a community-driven environment.
Starting as a Shift Lead at Five Guys opens doors to management roles through clear growth paths. Regular feedback and mentorship support skill development, allowing motivated individuals to advance into assistant manager and store manager positions, especially in areas with vibrant dining scenes like Campbell.
Strong communication, team motivation, and adaptability rank highest for success. Additionally, familiarity with food safety, operational efficiency, and customer service excellence are essential. These skills help shift leads maintain smooth, high-quality service during fast-paced shifts.
Campbell's thriving restaurant industry drives steady demand for shift leads, though competition is moderate due to the city's size and quality of life. Employers like Five Guys look for candidates with leadership experience who can thrive in dynamic, customer-focused environments.
Shift leads in Campbell typically earn between $18 and $22 per hour, depending on experience and company. Five Guys starts at $19 hourly, plus tips and bonuses, which aligns well with local standards and adds to overall earning potential.
Five Guys emphasizes real-time feedback, mentorship, and a collaborative atmosphere. Shift Leads benefit from a team-oriented culture with perks like free meals and secret shopper bonuses, encouraging engagement and rewarding operational excellence.
Yes, Five Guys Shift Leads uniquely balance hands-on food preparation oversight with coaching duties, maintaining both high standards for food quality and customer experience. This dual focus requires balancing operational tasks with active team leadership.
Each shift presents distinct challenges: mornings focus on readiness and peak service start, afternoons require steady pace and problem-solving, while late shifts emphasize closing procedures and thorough cleanup. Effective shift leads must adapt leadership style to these varying demands.
Absolutely. Five Guys values proactive Shift Leads who identify operational improvements, foster positive team dynamics, and contribute ideas that enhance guest satisfaction and store performance, all within an environment that supports personal growth.