NexlintoShift Lead
Company : Five Guys
Location : Morrow, GA, 30260
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Effective communication, adaptability, and the ability to motivate diverse teams stand out in a shift lead role at Five Guys. These traits help maintain high food quality and customer service standards during busy periods, ensuring smooth shift operations and positive team dynamics.
Morrow’s shift leads often navigate a community-driven work culture, balancing fast service with personalized guest interactions. Local hiring trends also emphasize candidates who can manage high-volume shifts efficiently, reflecting the area's competitive food service market.
Focus on leadership under pressure, food safety knowledge, and team coaching abilities. In Morrow, employers value shift leads who blend operational expertise with a friendly, motivating presence that boosts crew morale and guest satisfaction.
Yes, shift leads in Morrow often contend with fluctuating customer flows influenced by local events and traffic patterns. Managing these dynamics requires flexibility and proactive problem-solving to maintain service quality during peak hours.
Five Guys encourages shift leads to advance toward management roles, offering mentorship and performance reviews to support professional development. Success in this role can open doors to store management and beyond, especially for those showing strong leadership skills.
Shift leads receive competitive pay starting at $19.00/hour, plus tips and weekly secret shopper bonuses. Additional benefits like free meals during shifts and eligibility for medical and retirement plans enhance overall compensation.
Shift leads oversee team assignments, maintain food quality and safety, and handle guest concerns promptly. They also ensure cleanliness and store readiness, setting operational pace and fostering a cooperative team environment throughout their shifts.
Five Guys promotes a team-oriented, fun atmosphere where shift leads play a pivotal role in motivating staff. This culture supports ongoing learning, collaboration, and recognition, making the work environment both engaging and growth-focused.
Starting wages around $19/hour for shift leads at Five Guys align with Morrow’s cost of living and local market demand. Bonuses and tips further enhance earnings, with experience and performance potentially increasing compensation.
Applicants should highlight prior leadership in food service, strong communication skills, and a commitment to customer service excellence. Demonstrating flexibility and a positive attitude improves chances in this competitive local job market.