Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
An effective Shift Lead excels through strong communication, quick decision-making, and motivating team members under pressure. They balance operational oversight with hands-on involvement, ensuring food quality and customer satisfaction while fostering a positive work atmosphere.
Shift Lead wages in Longmont generally align with regional averages, starting around $19 hourly. Compared to larger nearby markets like Denver, Longmont offers competitive pay reflecting local cost of living, with added perks like tips and bonuses boosting total compensation.
Focus on team coordination, conflict resolution, and proactive problem-solving. Prior experience in supervising fast-paced teams and a strong customer service mindset are critical. Enhancing your ability to train and mentor staff also sets you apart for shift leadership.
Five Guys emphasizes hands-on leadership with a team-oriented culture and offers perks like weekly secret shopper bonuses and free meals. The role blends operational duties with mentorship opportunities, supporting growth toward management within a supportive environment.
Longmont's restaurant industry shows steady growth, with Five Guys actively hiring Shift Leads to maintain high service standards. The demand reflects the community’s expanding dining scene, creating consistent opportunities for leadership roles locally.
Shift Leads often navigate balancing customer satisfaction with maintaining operational efficiency, managing diverse teams, and ensuring compliance with food safety. Handling unexpected staff absences or peak service times requires flexibility and quick decision-making.
In Longmont, Five Guys offers not just competitive pay but also health benefits and 401(k) eligibility, reflecting local employment standards. The community-focused culture supports team cohesion, enhancing job satisfaction beyond typical fast-food perks.
Absolutely. This role is designed as a stepping stone toward management. Five Guys provides real-time feedback, mentorship, and promotion pathways, encouraging Shift Leads to develop skills that open doors to higher leadership positions.
Shift Leads start with a base pay of $19 per hour at Five Guys in Longmont, supplemented by tips and weekly secret shopper bonuses. This combination can significantly increase overall income, making it a competitive opportunity in the local restaurant sector.
Shift Leads at Five Guys optimize productivity by clearly assigning crew tasks, maintaining high standards for food prep and cleanliness, and fostering a positive team environment. Their leadership ensures smooth operations even during peak hours.