Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Lowell's fitness sector is growing steadily, yet the Assistant General Manager role at Crunch Fitness faces moderate competition. Candidates with leadership experience and a passion for fitness have a distinct advantage, especially as local gyms expand their services to meet increasing community demand.
While Crunch Fitness emphasizes leadership and sales skills, local employers in Lowell value certifications related to fitness management and customer service excellence. Proven abilities in team development and operational oversight are highly regarded in this region's competitive job market.
Assistant General Managers often handle day-to-day operational decisions, including staff scheduling and membership sales strategies. They act as key support to General Managers, balancing routine management with strategic input to enhance club performance and member satisfaction.
This role serves as a pivotal growth stage, opening pathways to General Manager or area leadership positions. Demonstrating strong sales leadership and operational excellence at this level can accelerate advancement within expanding fitness companies like Crunch Fitness.
Unlike retail or service assistant managers, an Assistant General Manager in fitness oversees both sales and member experience while fostering a dynamic, team-driven culture. Their role extends beyond supervision to actively shaping club success in a competitive market.
Crunch Fitness offers hands-on leadership exposure, competitive bonuses, and career growth opportunities within a fun, energetic atmosphere. Assistant General Managers benefit from mentorship, ongoing training, and the chance to impact club culture and community engagement.
The position requires availability primarily from Friday through Tuesday, including evenings and weekends, to align with peak gym usage. This schedule supports operational needs while providing predictable days off midweek for work-life balance.
Starting at $20 per hour, Assistant General Managers at Crunch Fitness in Lowell can supplement base pay with monthly bonuses exceeding $1,000 and commissions from personal training sales, creating a rewarding compensation package tied to performance.
Managing a diverse team while driving membership sales and maintaining high member satisfaction can be demanding. Balancing operational duties with community outreach and fostering a no-judgments gym culture requires strong interpersonal and organizational skills.
Crunch combines fitness with entertainment under a distinct 'no judgments' philosophy, creating a vibrant, inclusive workplace. Assistant General Managers benefit from brand growth, innovative classes, and a supportive environment that values passion and fun alongside professional success.