NexlintoShift Lead
Company : Five Guys
Location : Clarksville, TN, 37040
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Thriving as a Shift Lead demands strong communication, quick decision-making, and the ability to inspire a team under pressure. Emphasizing positivity and accountability helps maintain high standards in food quality and customer service, especially in dynamic settings like Five Guys in Clarksville, TN.
A Shift Lead balances hands-on supervision with coaching duties, managing crew schedules, ensuring food safety, and addressing guest concerns promptly. Unlike general crew members, they also track shift performance and uphold cleanliness standards to keep the location running smoothly.
Absolutely. Shift Lead roles often serve as stepping stones for management careers, providing experience in team leadership, operational oversight, and customer relations. Demonstrating initiative at Five Guys can open doors to assistant manager or store manager positions.
Clarksville’s community-focused vibe and growing food scene create a supportive atmosphere for Shift Leads. Local customer preferences and regional staffing trends influence shift dynamics, making adaptability and community engagement especially valuable in this area.
Clarksville's expanding hospitality sector means moderate competition for Shift Lead jobs, with candidates needing solid leadership experience and customer service skills. Applicants who show flexibility and a proactive attitude often stand out in this market.
The $19/hour base rate is competitive within Clarksville’s restaurant industry, especially when combined with tips and bonuses. This pay aligns well with local living costs and reflects Five Guys’ investment in retaining motivated shift leaders.
Five Guys supports upward mobility by providing mentorship, performance feedback, and training programs. Shift Leads gain valuable operational experience that prepares them for supervisory or managerial roles within the company.
Five Guys fosters a fun, team-oriented environment where Shift Leads motivate crew members and promote cooperation. This culture shapes leadership styles, encouraging positivity and shared accountability during every shift.
Balancing crew assignments strategically and leading by example enables Shift Leads to navigate busy periods without compromising food quality or customer satisfaction. Proactive communication and quick problem-solving are key to smooth operation during rushes.
Unlike generic retail leads, Five Guys Shift Leads focus heavily on food preparation standards and guest experience in a fast-casual setting. The role combines operational oversight with direct mentoring, distinct from more transactional leadership roles elsewhere.