Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday-Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job - it's a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our "No Judgments" philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
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Frequently Asked Questions
An effective Assistant General Manager thrives on strong communication, motivational skills, and the ability to inspire a team. At Crunch Fitness, blending enthusiasm with operational savvy ensures smooth club management while fostering an energetic, member-focused atmosphere.
In Gatlinburg, TN, community engagement is key due to its vibrant tourism and local culture. Assistant GMs often tailor marketing and outreach initiatives to attract both residents and visitors, balancing operational tasks with promoting a welcoming, inclusive gym experience.
Starting as an Assistant General Manager often leads to positions like General Manager or Area General Manager. This progression depends on demonstrated leadership, sales results, and the ability to cultivate a positive club environment, opening doors to broader responsibilities in fitness management.
While not always mandatory, certifications in fitness management or sales training boost candidacy. Skills in team development, customer service, and scheduling software are highly valued, especially in Tennessee’s competitive fitness market where operational excellence drives membership growth.
An Assistant General Manager in Gatlinburg typically earns a base salary complemented by monthly bonuses exceeding $1,000, alongside commissions from personal training sales. This structure rewards performance and reflects local market standards for fitness leadership roles.
Crunch Fitness leverages the AGM to uphold its inclusive, fun ethos by encouraging leadership that fosters member engagement and team positivity. The AGM role extends beyond operations, actively shaping an environment where all fitness levels feel welcomed and motivated.
Crunch’s AGMs juggle operational oversight with aggressive membership and personal training sales goals, plus hands-on community marketing. This multifaceted role requires balancing daily club management with dynamic outreach, emphasizing both business growth and member satisfaction.
Gatlinburg's growing fitness market sees moderate competition for Assistant GM positions, influenced by the area's tourism-driven economy and increasing health awareness. Candidates excelling in sales and community engagement have an advantage in securing roles at top gyms like Crunch Fitness.
Balancing peak tourist seasons with local member retention creates scheduling and resource challenges. Additionally, maintaining high sales performance amidst fluctuating foot traffic demands agility and creative local marketing strategies to keep membership numbers robust year-round.
Daily duties include supervising staff, tracking sales metrics, managing membership drives, and ensuring a positive member experience. The role also involves administrative tasks like scheduling and compliance reporting, all while fostering team morale in a fast-paced fitness environment.