NexlintoShift Lead
Company : Five Guys
Location : Baldwin Park, CA, 91706
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Baldwin Park's restaurant scene is growing, increasing the need for reliable shift leads. Local eateries like Five Guys emphasize leadership skills, so candidates with prior management experience often stand out in this competitive market.
Shift leads in Baldwin Park typically earn around $19 per hour, which aligns with the regional average for fast-casual restaurants. This wage is competitive given the area's living costs and local hospitality industry standards.
Emphasizing team leadership, conflict resolution, and food safety knowledge can significantly improve your chances. Employers also value candidates who demonstrate adaptability and the ability to maintain high service standards during busy shifts.
Shift leaders often balance hands-on tasks with team coordination during active hours, unlike some supervisors who focus more on administrative duties. This role demands quick problem-solving and real-time decision-making to keep operations smooth.
Starting as a shift lead at Five Guys can open doors to assistant manager or general manager roles. The company’s mentorship programs support growth, making it a solid stepping stone for anyone aiming for a management career in hospitality.
Five Guys emphasizes a supportive team culture and offers weekly secret shopper bonuses, which is less common elsewhere. Their focus on mentorship and real-time feedback creates a more engaging leadership experience.
Besides supervising staff, they ensure food quality, handle guest concerns swiftly, and maintain store cleanliness. They also oversee opening and closing procedures, making their role multifaceted compared to typical shift leads.
The base pay starts at $19 per hour, with additional income possible through tips and team-shared secret shopper bonuses, enhancing overall earnings beyond the base wage.
While not mandatory, certifications like ServSafe food handler or manager credentials are highly regarded locally, as they demonstrate commitment to food safety and can boost a candidate’s appeal.
Baldwin Park’s traffic patterns can affect shift start times, especially during peak hours. Prospective shift leads should consider flexible commuting options to ensure punctuality and reduce stress during early or late shifts.