NexlintoShift Lead
Company : Five Guys
Location : South Plainfield, NJ, 07080
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
As a Five Guys shift lead in South Plainfield, your day revolves around coordinating crew tasks, maintaining food safety standards, and ensuring customer satisfaction. You'll actively supervise operations while fostering teamwork, helping create an energetic environment that drives both quality and efficiency during your shift.
Key strengths include clear communication, quick problem-solving, and motivational leadership. Being dependable and adaptable helps in handling unexpected challenges, while a passion for delivering excellent customer service is crucial for managing team dynamics and upholding Five Guys’ standards.
Starting as a shift lead often leads to management positions like assistant manager or general manager. This role builds foundational skills in operations, team leadership, and customer relations, paving the way for long-term growth within Five Guys or broader hospitality management careers.
South Plainfield’s bustling restaurant scene creates steady demand for skilled shift leads, especially at growing franchises like Five Guys. Local hiring trends indicate frequent openings due to turnover and expansion, making it a promising location for job seekers focused on food service leadership roles.
South Plainfield offers accessible routes via major highways and public transit. Traffic peaks during rush hours may affect travel time, so planning shifts around off-peak hours or carpooling with team members can optimize punctuality and reduce commute stress.
Five Guys emphasizes a team-oriented atmosphere with high standards for food quality and customer service. As a shift lead here, you're expected to lead by example, promoting positivity and accountability, which differs from more rigid or corporate environments that may focus heavily on metrics alone.
Beyond competitive pay starting at $19/hour plus tips, Five Guys provides perks like free meals during shifts, secret shopper bonuses, and a supportive team culture. These incentives boost morale and reward performance, making the shift lead role more engaging and rewarding.
Earning $19 per hour plus tips positions Five Guys competitively within South Plainfield’s market, where shift leads generally earn between $17 and $21 hourly. Combined with bonuses and benefits, this wage reflects both the role’s responsibilities and local economic conditions.
Managing daily shift operations, coaching team members, and handling customer issues provide hands-on leadership experience. This role sharpens decision-making and multitasking skills crucial for advancing into broader operations or general management positions within the food service sector.
Five Guys prioritizes a fun, team-centric environment with real-time feedback and growth opportunities. Unlike some competitors, they offer weekly secret shopper bonuses and comprehensive benefits that enhance job satisfaction and professional development for shift leads.