NexlintoShift Lead
Company : Five Guys
Location : Ambler, PA, 19002
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Working as a shift lead at Five Guys in Ambler blends fast-paced restaurant leadership with a community-driven culture. The local emphasis on teamwork and customer service excellence shapes daily operations uniquely, reflecting Ambler's customer expectations and regional dining trends.
In Ambler, shift leads benefit from strong communication and motivational skills to manage diverse crews effectively. Flexibility and a proactive mindset help navigate the area's busy dining hours while upholding Five Guys' high standards for food quality and guest satisfaction.
First shift leads often juggle opening routines, inventory checks, and early customer surges. In Ambler, adapting quickly to morning foot traffic and coordinating with suppliers is crucial to maintaining smooth service and setting a positive tone for the day.
Five Guys encourages growth from shift leader roles to management positions by providing mentorship and performance feedback. Ambitious leaders can leverage hands-on experience and company promotions to climb the restaurant management ladder swiftly.
Ambler’s restaurant sector shows steady demand for competent shift leads, but competition can be moderate due to the area's size. Candidates with proven leadership, customer service aptitude, and local availability tend to have an edge in securing positions like those at Five Guys.
Shift leads at Five Guys in Ambler start around $19.00 per hour, with additional earnings from tips and bonus incentives. This combined compensation aligns with regional wage standards while rewarding leadership performance and customer engagement.
Yes, Five Guys offers shift leaders in Ambler perks like free meals during shifts and eligibility for secret shopper bonuses. These benefits foster a supportive work environment, motivating teams and recognizing leadership contributions.
Shift leads at Five Guys act as pivotal connectors, modeling teamwork and fostering a positive atmosphere. Their role in Ambler involves nurturing camaraderie among crew members to maintain high operational standards and an enjoyable workplace.
Emphasize your experience in fast-paced food service leadership, strong communication abilities, and commitment to customer satisfaction. Being adaptable and proactive are also key traits that align well with the expectations for shift leads in Ambler's competitive market.
Five Guys shift leads often manage detailed food quality checks alongside daily cleanliness and guest interaction, balancing hands-on tasks with supervisory duties. This multifaceted role requires attentiveness to both product standards and team dynamics.