General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing a Five Guys location in Tonganoxie demands high stamina and real-time communication skills. The General Manager juggles fast kitchen operations while inspiring a rotating crew, ensuring smooth shifts from opening to close, all within a vibrant, music-filled atmosphere that fuels team morale.
While prior food service knowledge helps, Five Guys prioritizes strong leadership abilities in their General Managers. Inspiring teams, fostering collaboration, and adapting to dynamic shifts often outweigh technical experience, enabling managers to cultivate a motivated, high-energy work culture.
Five Guys offers growth opportunities beyond store management, including regional leadership roles. Kansas-based managers often leverage hands-on experience and leadership training to ascend into district or operations management, benefiting from the brand’s rapid expansion and emphasis on internal promotion.
In Tonganoxie, possessing ServSafe certification can give applicants a competitive edge for restaurant leadership roles. While not mandatory at Five Guys, this credential reassures employers of a manager’s commitment to food safety standards, aligning with regional health regulations.
Tonganoxie’s growing hospitality sector has increased demand for experienced General Managers. Despite rising competition, candidates with strong leadership and adaptability, especially in fast-paced environments like Five Guys, are well-positioned to secure roles amid local growth.
Five Guys stands out by blending fast-casual dining with a people-first culture. Unlike typical retail management, the role involves hands-on involvement in kitchen operations, real-time team collaboration, and cultivating an energetic vibe rooted in music and customer engagement.
General Managers at Five Guys in Tonganoxie typically earn a competitive base salary ranging from $50,000 to $60,000 annually, complemented by quarterly bonuses tied to restaurant performance. This package aligns well with Midwest industry standards for restaurant leadership roles.
Managing in Tonganoxie involves adapting to a tightly-knit community with specific customer expectations. Balancing inventory control, staffing shifts during local peak hours, and maintaining the brand’s energetic atmosphere requires flexibility and a strong connection to both team and patrons.
Five Guys cultivates a culture where managers lead with humility and prioritize team success. For those passionate about fostering collaboration in a lively setting, this role offers a rewarding chance to grow leadership skills while driving exceptional guest experiences.
Five Guys General Managers embody the brand’s energetic, music-driven vibe by actively participating in operations and encouraging vocal team communication. This integration supports a vibrant environment that enhances employee engagement and customer satisfaction at the Tonganoxie location.