Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Linden actively manages crew assignments while providing hands-on coaching throughout the shift. They set operational pace, ensure food quality, and foster a positive environment to motivate team members, blending leadership with practical oversight to maintain smooth service.
Serving as a Shift Lead hones multitasking, team management, and customer service skills, essential for advancing into restaurant management. This role emphasizes leadership under pressure, preparing candidates for higher responsibilities and opening doors to growth within hospitality or retail sectors.
Shift Leads must excel at real-time problem solving, clear communication, and motivating diverse teams during high-demand periods. Unlike typical line leads, they also oversee shift performance metrics and operational readiness, demanding a blend of strategic oversight and hands-on involvement.
Linden's bustling food service industry keeps demand for Shift Leads moderately high, driven by steady restaurant growth and turnover. Applicants benefit from local networking and understanding community preferences to stand out amid a competitive pool seeking similar leadership roles.
While formal certifications aren't mandatory, knowledge of New Jersey food safety standards and experience with OSHA guidelines can enhance employability. Familiarity with regional labor laws and bilingual communication skills are also valuable assets in Linden's diverse workforce.
Shift Leads at Five Guys in Linden typically start around $19.00 per hour, complemented by tips and performance bonuses. This competitive pay aligns with regional fast-food managerial roles, offering added perks like free meals and benefits that enhance the overall compensation package.
Five Guys fosters growth by providing mentorship, real-time feedback, and structured performance reviews. Shift Leads gain hands-on experience with operational leadership and team coaching, positioning them well for promotion opportunities within the company’s expanding management hierarchy.
Five Guys emphasizes a team-oriented culture and offers weekly secret shopper bonuses, boosting motivation uniquely. The role blends operational control with a fun, supportive environment, plus comprehensive benefits that many competitors may not provide for comparable positions.
Flexibility is key; Shift Leads may be scheduled across various shifts including third shift or overnight to ensure seamless operations. Adapting to different working hours helps meet business needs, and those open to diverse schedules often find more advancement opportunities.