NexlintoShift Lead
Company : Five Guys
Location : Columbia, TN, 38402
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Columbia, TN
Popular Searches for Shift Lead
Frequently Asked Questions
Five Guys emphasizes a team-driven culture with hands-on leadership, combining competitive pay and tips in Columbia, TN. Compared to other chains, the role offers unique perks like secret shopper bonuses and comprehensive benefits, making it attractive for those seeking both frontline management experience and growth in the restaurant industry.
In Columbia, TN, success as a Five Guys Shift Lead hinges on strong communication, adaptability, and a passion for customer service. The ability to motivate a diverse crew while maintaining food safety and cleanliness standards distinguishes candidates in this fast-paced environment.
Shift Leads in Columbia must navigate Tennessee’s labor regulations, including breaks and maximum working hours. Balancing second and third shifts while maintaining team productivity is common, requiring flexibility and proactive scheduling to meet both labor compliance and operational demands.
Daily duties include orchestrating crew assignments, ensuring food quality, addressing guest concerns swiftly, and upholding cleanliness standards. This leadership role also involves mentoring team members and tracking shift performance to maintain high operational benchmarks.
The role offers real-time feedback and mentorship, cultivating leadership skills vital for restaurant management. Exposure to operational oversight and team coaching provides Shift Leads with practical experience, preparing them for supervisory roles within Five Guys or the broader hospitality sector.
Starting at $19.00/hour plus tips and bonuses, the pay aligns competitively with Columbia's market rates for food service leaders. Additional benefits like free meals and health coverage enhance the total compensation, supporting employees in a cost-conscious regional economy.
Five Guys stands out by providing weekly secret shopper bonuses shared among shift teams and free meals each shift. These incentives foster motivation and reward collective performance, distinguishing its culture from other fast-food employers locally.
Managing peak hours involves dynamic crew coordination, swift problem-solving for guest issues, and maintaining food safety under pressure. Shift Leads must balance operational flow with team morale, ensuring efficiency without compromising service quality.
Five Guys encourages upward mobility by offering structured mentorship and regular performance evaluations. Shift Leads demonstrating initiative and leadership can access promotion tracks to supervisory or managerial roles, reinforcing long-term career development locally.
Crucial skills include clear communication, conflict resolution, and motivational leadership. Familiarity with food safety protocols and operational multitasking ensures smooth shift management, aligning with Five Guys’ standards for delivering excellent customer experiences.